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June 2023 by Mike Harmon
This Is The Slowest Bank On Planet Earth. No one full-time in the drive-thru. Also, Christmas will come before getting help inside. PAINFUL!
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May 2023 by Syd Harvey
I’ve been a member since 1996/97 and never had an issue with any of the personnel’s at any of the locations. The staff at the Grayson branch are outstanding.Shout out to Vanessa, Customer Rep. at the Grayson branch. She took care of my Equity Loan and did an outstanding job.
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March 2023 by Andrew Trask
ATM always has issues and always closed on Saturdays ?
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October 2022 by Narva Norfleet
This branch is so professional and members are treated very well. Delicia and Ginger are OUTSTANDING!!!!!!!
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September 2022 by Nl W.
Fees, fees, FEES!!!! No better than a regular bank; don't waste your time with them.
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August 2022 by Wesley Gray
Save yourself the head ache and just use Associated Credit Union. Nothing but issues the entire time I've had GOCU, and it was easier to use a CASHAPP CARD to get the cash I needed than it was to use this credit union. Oh, and ACU also has more locations that aren't like, closing down either.
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July 2022 by Raquel White
We were told we could not use the drive-thru teller to cash a check that was less then $300. They charged $5 to cash the check, wanted my ID, and a credit or debit card just to cash it. Surprised they didn’t ask for my fingerprints. You would think I was trying to cash a check for $20k. It was a Georgias Own check, which is the only reason I went there to cash it. Never again. They make things difficult intentionally. I do not recommend this BANK. They do not want your business!
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July 2022 by Mrs Kendall
Save yourself the frustration and find another financial institution. They are horrible on so many different levels. The branch hours aren't convenient. Navigating through customer service on the phone is ridiculous. The phone customer service is the worst. Getting someone to respond to emails or voicemails is a joke.
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June 2022 by Russ W
Specifically recommending Jimmy Le and leaving this review after working with him. GAs own customer for years in Conyers…no issues. They have handled my current mortgage and several loans. Mr Le is easily the best that I’ve gotten a chance to work with. Extremely fast, attentive to detail, and offers solid advice.
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February 2022 by OluwaKemi Oyewole (Perfection Beauty L.L.C.)
Love my banking experience here each time
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September 2021 by Shun Mills
By far the worse bank I have EVER dealt with. The Branch Manager Jimmy Le act like he has your best interest and is understanding of situation but it’s all lies. They do own up to their screw up nor will see to it that the issue is resolved. You are prejudged before a decision is made. So glad I closed my account with them and I will not be recommending anyone to do business with them.
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July 2021 by Russ Burgen
Don't do business with this company!
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June 2021 by Jean-Marie Kambere
Been customer for more than a decade, satisfied with services at this branch. Keep up the good work.
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December 2020 by Pam Fox
I have been living a nightmare! I have called everyday for the past week regarding an issue with access to MY money. I have emailed also. I have been promised return calls and resolution. Nothing! I need to get food, gas and medication but I cannot. Not because I don’t have money but because I can’t access it . I live in a van currently and am 2 hours away from the nearest branch. The customer service people are rude and uncaring. This is outrageous! SHAME ON YOU GEORGIAS OWN
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August 2020 by Kevin Kelley
Georgia’s Own sucks. Do NOT use them for a mortgage. They are absolute thieves and will try to steal your escrow money when you sell a house. Buyer beware!
