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February 2024 by Aubrey Neff
Craig and Christine are the only people we trust with our vehicles. We feel safe with their recommendations and work. The prices are fair and the work is solid and fast.
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January 2024 by Daysi alonso
I took my car because I hit a media and mest up my car...they took my car and looked over the parts that had to be replaced....I paid over $550...I had the assistant manager to please look into my muffler because it's making a big load noise...I went to pick up my car ..... The steering was very stiff that was never checked...the muffler was still load..... And after looking over the car that was up on the rack .......they give me that car and the muffler was still load...and the assistant manager tells me they didn't see anything on muffler.....I went out there I looked under we're the muffler was and the hold muffler was just hanging broken...and he tells me they didn't see it.....never again
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January 2024 by Angela Warren
Great service !
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December 2023 by Lisa Crosby
Caring service
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November 2023 by V
This place is terrible. I went there for a front end alignment and they misaligned my vehicle. A few months later my two front tires were down to the wires causing each tire to be replaced. They only offered $150 off per tire for new tires for a problem they created. They tried the realignment the second time to correct their error, but when I took it to the dealership they told me it was still out of alignment. SMH…
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October 2023 by Sarah Dooley
Woke up to a dead battery, so I went to Advance in Centerville to get a new one. The guy there said he couldn’t get the old battery off so I had to search for a place that could do it. I also had my toddler, who seemed to be having the worst day of his life, so I was super frustrated. I just left Goodyear, and it was absolutely the best experience ever. The guy at the front desk, as well as the two in the service area were super quick to help, got my new battery put on within 5 minutes, and were the friendliest people ever. Thank you guys so much for making my bad day so much better!
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August 2023 by David Thompson
I brought in 2 cars for service with both needing oil changes and my daughters car needing a serpentine belt change. We had just picked up her car from a body shop that just installed a new driver side door and painted to match and blended to the other panels…just under a $2,000 repair. During the service here at the Goodyear Tire Center on Rosebud Road, their technician operated carelessly with opening the door in the lift .area and dinged the lower part of the door in 2 spots. Their manager came out acting like it was a used door the body shop installed and they just painted over the area and cited that he used to work at a body shop and knows. I showed him the exact lift this car was on and showed exactly what they likely hit as it’s not hard to realize. He asked if we wanted to have it pulled in and I said absolutely….we are now waiting as the bay already had a car in it and have been waiting an incredibly long time with no action on the car in the bay. Stay away from this operation as they operate carelessly and without accountability and ownership of mistakes. Not a good representation of the Goodyear brand.
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August 2023 by Joe Pueblas
Been a customer there for almost 15 years. Lived in Conyers initially and drove to Grayson because they were trustworthy and provided excellent service. This was due to good management. This latest management change seems to be more worried about instant profit vs. long time customer loyalty. Last several trips to get service or tires something always dire seems to need to be done. Previous management, I wouldn’t question it, current management I see it for what it is. Needless to say, I feel like it’s time to part ways with Goodyear Grayson. Can’t trust them anymore.Update: Took my vehicle to Mavis Tire and Brake. They just called back and told me what was needed, which is exactly what I thought was needed, new pads and rotors, plus caliper on ONE side, for more than half of what Goodyear was quoting with their MAJOR front brake overhaul of $1800.Again, farewell Goodyear. You lost a good, long time, multi-vehicle customer, which is evident by my account history!
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August 2023 by Shakeem Franklin
Outstanding customer service!! Me and my whole family will always be coming here for any of our needs and purchases.
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August 2023 by Jacob Szymanski
Came in for 4 new tires, they price matched to another offer that I had. Called at 3:15, got an appointment at 3:30, and car was done at 4:10. Exceptionally friendly and no problems at all with the install. Would highly recommend!
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July 2023 by paul henderson
They have a front desk challenge don't seem to have the guyProblems with standard trans drivers moving car around
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July 2023 by Loretta Mcclardy
This was my first time coming to this good year. The service was excellent. From the time I walked in the door until my car was completed. I came in for a power steering flush. I was told it would take one hour to have my car done. They had me walking out the door within 45 minutes. Also, after checking out the price i received a discount. Will definitely come back here again, and will recommend this place to other people.
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June 2023 by Brett Patrick
My 2nd time doing business here. Both times I have been treated very well. I would recommend anyone to come here if you have a need.
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April 2023 by Joshua Malavé
Christy and Husein are amazing. They really represent the company well. Husein was who worked on my car and is a very honest man. I will only bring my car in if he's working on it. Christy also did very well at her job. The two of them made me very comfortable with coming back as a repeat customer.
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March 2023 by Lisa Dawson
Awesomeness from Christina who answered the phone, to Devin who wrote up my car, to whomever changed my oil. Was a great experience and I'll be going back again. Thank you Devin and everyone else. You rock!
