H&R Block offers a mix of friendly and helpful service. One tax professional received praise for going above and beyond, making tax preparation enjoyable. However, there are concerns about staffing, as fewer employees were present this year, affecting service quality. Another reviewer appreciated the valuable information provided by a different tax preparer. Additionally, the front desk staff is noted for being polite and helpful, even during the busy tax season. Overall, experiences vary but highlight both strong service and staffing challenges.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
