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February 2026 by Ali eid
I brought in my 2015 Mustang GT with no tune and no drivetrain upgrades. They told me the pump blew up, which makes sense because I completely lost all movement. I went through with a full rebuild.
The second I got the car back, I noticed the torque converter locking at very low RPMs in overdrive, bogging the engine down. A couple days later, the car started banging into drive and reverse, then started giving me back shots when it downshifted into 1st gear at stops.
They told me it’s the shift kit, even though the kit they used is supposed to solve jerks and clunks, but who am I to tell the techs. It didn’t fix anything. The car still drives like bum and is honestly really annoying to drive.
I also had a common bulkhead connector leak after the rebuild, which makes me question the entire rebuild. They told me to take it to the dealer, but seeing how Ford operates after a $200 diagnostic fee, it’s not worth it.
This shop charged me $4,500 for the rebuild, which is more expensive than other shops in the area. I chose them based on reviews. I’m giving 1 stars only because it hasn’t blown up yet at 2.5k miles, but that’s about it.
They won’t even tell me what torque converter brand is in the car, and they put the blame on anything as long as it’s not the transmission. The invoice is extremely vague.
I don’t know if you should take your car here or not. There are different scenarios and models, so my outcome may not be like yours.
Nothing is wrong with my differential or driveshaft. The car was silky smooth before the pump failure. These issues happened day one after the rebuild. I really really really wouldn’t recommend taking a car here
For rebuild, it’s literal garbage
Edit: today I almost rear ended and car in a parking lot because the car jerked into 1st gear and it lunged forward. It’s insane how hard it is to deal with mechanics
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November 2025 by Angela White
I've been to this Fayetteville location before with another car and I was treated well then. Although they couldn't fix my problem there, they gave me a good reference for somwhere else. That is why I returned, I found them to be pleasant, professional and honest. Prices are fair for the serious services they provide. This time was no exception, had AAA tow my car there(which was after hours
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October 2025 by Always looking for the best!
These folks were honest, fast, friendly and fair on price. What more could you ask? Joseph was very professional and generous with his time.
Just stop here - let them look at your problem.
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July 2025 by Cortez Oliver
Reliable Professionals thx
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June 2025 by Danny Budden
J c mastertech transmission was very professional and took care of my transmission issues quickly but with high quality. I would definitely recommend this company to anyone who's looking for transmission repairs.
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April 2025 by April Moon
Good place for car
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March 2025 by ThePurplestar30
Very knowledgeable was able to provide a quick quote and options. I will definitely use them in the future.
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December 2024 by Whimsical Duke
Very friendly and helpful ..
Very reasonably priced and did work in time frame they stated ..
Highly recommended !!
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October 2024 by mr Watson
The absolute best Transmission specialist in the city
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September 2024 by R Weaver
Very professional and communication was on point and helpful. I Highly recommend.
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August 2024 by Oscar Soriano
Excellent, very professional people, recommended, they have their word and if they comply, I am satisfied with the service ?
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June 2024 by Omar Isaacs
Excellent service and turn around time.
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May 2024 by Numero Uno Cleaning LLC
I called a lot of places and many transmissions places where going hold my van for 7 to 20 days and I called and spoke to Joseph got a quote he said my van was at dealership waiting for an update to repair the my work Van.
Joepsh said he can have it towed for same price included in quote.
They pick up same day and had my van ready in 3 I was amazed by quick turn around and customer service these guys are great!
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February 2024 by Steven A. Merchan
Great experience! I will definitely bring all of my vehicles here, trustworthy crew, and they get the job done, right!
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December 2023 by April Ballard
This company has gone above and beyond for me I do highly recommend them.They are knowledgeable.Trustworthy, understanding. And patient