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March 2022 by Joy B.
The customer service at this store is horrible. When I drove up a worker: Tammi said, "I will be with you," then she said yes, who are you picking up for?" She had no customer service through the conversation. She told me the cost, "your total is___". She gave me the items and receipt then turn her back and walk away. Horrible customer service.
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May 2021 by Sophia A.
I came in to this store the other day. I was giving it a second chance. My first visit was horrible because of a manager that was just a waste of management. He was not sympathetic with what I was saying. He just stared at me like I was irritating him. (Not sure of his name but to my knowledge he is a high up manager, a african American gentleman). I am a older african American woman. The minute we were done talking, a caucasian woman asked him a question and he smiled and started walking with her. That was a few weeks ago. So on my second visit i encountered a young man and lady up front. They welcomed me in. The young man asked me if i needed help, and helped me. The young lady that rung me out was so pleasant. I complimented her nails and she was really tall, with glasses. Sorry I didnt get names. Those two young people restored my faith in this store. Hopefully management can take some lessons.
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August 2020 by Shoals C.
The best Photo team ever. The team is kind, helpful and courteous. Just a nice experience.
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November 2019 by Gomez B.
Terrible photo services, better to goto walmart instead. If an attendant name Hunter in there, dont even bother taking picture there. Took terrible pictures more than 15 times at low lights and the printed one are not even acceptable by their own system, though it stated to check couple of items system verified for, they went ahead and printed it. Asked whether those will be uploaded onto my account prior to take pics, they said yes and after printing, Hunter said the picture wont be in passport size and he doesnt know how to transfer it to an account or flash drive... How stupid for a guy working in photo center!!! Once I said size doesn't matter, He admitted he need money to do it or else need to buy a flash drive from him to get it uploaded.
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July 2019 by Natalie M.
We are so frustrated with this pharmacy!!! After years with cvs our insurance made us switch. Our prescriptions are NEVER ready, they do not have knowledgeable staff and they never have the meds we need. We just needed a steroid pack for my son and it won't be here for 2 weeks??? We are switching to Kroger pharmacy. Walgreens is consistently disappointing.
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April 2019 by Chris G.
This place is horrible when I tried to go get a psn for 10 dollars and they don't have it then you have to pay extra for visa gift card this place is horrible
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March 2018 by Jenelle S.
Awesome experience with Selena the Nurse Practitioner. She was knowledgeable and very warm and compassionate. She was very efficient as well. I highly recommended this clinic!
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March 2018 by Kalie L.
Whats the point of a drive thru when the prescriptions are never ready? I waited 15 mins for them to tell me they were out of the most important prescription and they would have to call it in to another Walgreens. They said they would go ahead call it in so it would be ready by the time I got there. Ended up waiting another 20 mins for the next Walgreens to get the prescription ready. Terrible service and communication. After years of dealing with it and now having to sit and wait for them to get it together while I sit in my car super sick, I'll be switching pharmacies. I hear Kroger has great customer service at their pharmacy!
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November 2017 by john o.
Always an issue with them. Im moving to a place with less delays and less issue filling prescription. Without fail every time I try to fill one of prescription I have to go to another place or wait days. Done!
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April 2017 by Marcy H.
I mostly come here for medicine. Drive thru pharmacy you used to have to wait for a while but it has gotten better and if I have to wait, I'll keep myself busy by doing something I can't do when driving and no tailgating so don't get any ideas. Their drive thru also sells some over the counter medicine for your convenience. Not a 24 hour store or pharmacy.
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August 2016 by Sharon C.
Many thanks to the awesome staff at Walgreen Grayson. I limped in there today after severely twisting my foot. I was in such pain that I couldn't walk to back of the store to get an ace bandage. One of the nice ladies at the counter graciously went to the back of the store and brought me three bandages to choose from. I chose one and she quickly rang me up so I could leave. Customer service at its best.
