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March 2024 by Donne Dima
I have an account with this bank and 3 years now. Never seems to fail ever single time I come here the lady workers are being chatty Cathy with each other and completely ignore the customers and take so long with handling one customer because they are so busy chatting and laughing among themselves. I have walked out without getting what I needed done so many times because I simply could not waste anymore time waiting. This is very frustrating and completely rude customer service. I'm very tired of dealing with this ever single time I walk into this bank...
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May 2023 by Melissa Graham
I just opened a bank account. The lady that helped was wonderful. There was no wait. And we were in and out quickly.Very clean and nice.
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May 2023 by J
Was told I needed a Social Security card to open an account. You can open an account online though, makes zero sense. I've never needed a Social Security card to open an account in my life. Looks like FNB in Griffin will be getting another account of mine.
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December 2022 by Michael Koff
Useless bank as they can’t provide assistance with opening accounts or even give me cash out of my current account. Everything a bank is supposed to do - this one doesn’t.
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April 2022 by Anthony West
There are two handicap parking spaces and around 20 free parking spaces at this location. The building is in excellent shape. This bank use to be BB&T, but is now the Truist Bank in Griffin. The employees are friendly and extremely knowledgeable about bank products offered in this bank. There is an ATM located here and drive thru window. Overall, I am quite satisfied and pleased with the services offered at this bank.
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March 2022 by Chelsea
I can never get anyone to answer the phone at this bank. No matter what day or time I call, no one ever picks up the phone. And their hours are not conducive to working customers
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October 2021 by Denise W
Amie and the rest of the staff are always so nice and helpful. I pass other branches to come to this one. Thank you all for your continuous great customer service and willingness to assist.
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September 2021 by Glenn Mulero
I live in Stockbridge and always come to this branch because they know how to treat their customers. I love it here, Amie and Alyssa are amazing. They deserve a raise!!! Lol. I’ll drive 30 mins plus to be serviced by them. Thank you everyone for the best banking services around. Let’s go Griffin!!!
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August 2021 by Carol Holt
They have 1 teller and the wait is rediculouse !!!!!!!!!!!!
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March 2021 by Sancheon White
Amie and the rest of the staff are always so nice and helpful. I pass other branches to come to this one. Thank you all for your continuous great customer service and willingness to assist.
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February 2021 by Queen Nique
TERRIBLE CUSTOMER SERVICE ! You need to do better
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September 2020 by Valerie English
BEWARE! Terrible customer service. They locked my card for "fraudulent activity" for food depot, where I've been shopping for over 10 years!!!! Stood there with my food for over 30 minutes for you all to do your freaking job!! They didn't text or call just completely locked my card from purchasing food!! Completely embarrassing!! Why in the world would you mark the grocery store I shop at as Fraudulent! They can't even connect you to the fraud department without disconnecting you, according to the staff? How is this banking? How? Still on hold trying to find out? I was on the phone for over 2 hours!! Thanks BB&T non banking.
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September 2019 by Chris Miller
Amazing staff very polite friendly. I work late hours and can hardly ever deposit my money in the ATM because it is always messed up. Very big inconvenience plan on changing Banks very soon.
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November 2018 by KingBeanCOMEDY .
Excellent service but my biggest complaint is that the ATM always has a problem.
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February 2017 by Roxane Burnham
Friendly clerks and bankers. Very pretty interior, almost too pretty for a bank. Had some confusing translations that could have been fine with putting correct info into their system