-
December 2023 by Brenda “Lea” Mitchell
Mark the GM was very friendly and taken care of business .. Carlos detailed my car and did a awesome job and last but not least, Lisa was one of the most customer service oriented person I have met in all my years. I am now a member and am so glad I made that decision to go with Blue Penguin instead of the competitor..
-
November 2023 by Alan S
First time here since moving to Sun City Peachtree. I tried to use the car Mat cleaning system but an employee said it had been broken for over a year. I went to 3 different stalls before I could get the vacuum cleaner system to work correctly. I went to all 4 available towel holders and they were empty. Finally, a young man came out and provided me three rags. This is a poor quality car wash for as much money as we spend here to have our car washed.
-
November 2023 by Scot Reinen
Great crew, always responsive to customer needs. Wash does a great job of getting our vehicles clean. Vacuum and cleaning supplies a huge plus!
-
October 2023 by Randy (Brddog)
I arrived home after 3 weeks and 5200 miles from bird hunting in Montana and Wyoming. It never rained or snowed the entire time. I drove on dirt roads for 1000’s of miles. I immediately took my silver F250 to Blue Penguin in Griffin. I paid for the prep ($4) and the $25 wash. Cassie and Conner spent extra time to work as hard as they could to get as much dirt off as possible. I was truly amazed at how good my truck looks! I’m sure there’s a spot somewhere, but I can’t find it. I’m still shocked. I wish I had a before photo. It was bad. Get your car or truck washed here.Services: Full body wash
-
October 2023 by Capers Family
This location has to be the worst. Stuff is always broke and it’s always an excuse. This is has been my third situation in the last two months so after today I will never be back. When i come I usually get min the $15 dollar wash or higher depending on how bad my car is. I never knew that mattered until today. So me and three other cars are going through and we get to the dryers and they never came on. So all our cars are literally soaking wet. I asked a rep to come here and I told him what Happened and he told me he would get a manager. Manger never came out, but the guy came back and asked what wash did I get and I said brah my car is literally soaking wet and that’s what you are asking me? He goes back to his manger and come back and says well my manger says “when you pay for a cheap wash like the $10 dollar one you don’t get all the purps” boy what!!! You sound crazy right now! Y’all want try the car? So today I got the $20 wash so I’m confused how that would even apply to my situation and then the rep says I can give you some towels and you can just dry it. Let’s be mindful I have a SUV so by the time I got to the other side my car had dried and the water marks were all in the window! The rep was clearly not trained. He even told me he had only been there a couple of months! The management is clearly a joke and don’t like customers because if you think you can disrespect me by assuming I got the $10 wash and never came to help with the situation. Y’all have a even bigger issue so someone needs to contact me from corporate or I will take this a even step and make this a bigger situation!
-
October 2023 by Kim A.
I loved my membership! But had to cancel due to living 35 miles away & price of gas being so high it doesn't make practical sense to drive out to Griffin not even for shopping let alone a car wash. That being said I do recommend this car wash & hope to join again when times get better!I started my membership when this car wash was under another name & since becoming Blue Penguin I have seen many improvements like they changed out all the brushes & mechanical things inside the car wash & have somehow made adjustments so that the brushes no longer whack my sideview mirrors back tg. Also, it took awhile, but with the employee turnover they now have an overall nice, dependable crew.One more thing, I did notice the "light show" is not as exciting as it used to be previously, but that's really not as important as the other things - quality of service & efficiency of employees. I'll take the latter over the former any day.
-
September 2023 by Lexi Bailey
This car wash especially lately has been the absolute best. The manager has these boys out here working hard and my car was spotless. Absolutely recommend
-
September 2023 by Candace Harwood
Very helpful and friendly customer service. They were patient, had a sense of humor and gave this kid wagon an extra scrub. Thank so much guys!! The small moment of peace and meditation while the car runs through the wash is a true Woosah moment.I have a monthly subscription here?. I would totally recommend this car wash 9 out of 10.0
-
September 2023 by M C
This is a fantastic car wash! They do a great job!They scrub down the whole car before running you through the automatic wash. Great customer service!
-
August 2023 by Wendy Barahona
Bad service they scratch your cars and they make you believe that they doing a good quality work by doing it slow but they don’t, my car looks better when I do it myself, never going back rather go to minit car wash next to them, also they push you to get a membership but not worth it honestly it never reads my tag or the machines don’t work. like every corporation all about the money never about the customer service or customers in general.
-
August 2023 by Ms. Charmaine
I love it here !!!! Staff great , all the young folks and management is respectful.
-
August 2023 by Rickey Phelps
service incomplete my car came within a foot of the vehicle in front of me. this place use to be good considering other options
-
July 2023 by April Lytle
I had awesome customer service, with one of the service providers of the Blue Penguin on Saturday in Griffin, now it's always HOT! I felted a little exhausted and he noticed and asked was I okay? I was but, I appreciate that he was paying attention to customers. The water was needed. Thanks Desmond!
-
July 2023 by Nikki Parker
Was not good at all. They didn't get my tiers clean and they left lather on my car
-
July 2023 by William Borrelli
Today makes 9 days this month the car wash is closed.Pay for membership can’t even use the car wash. When asked about it they said you can cancel but we aren’t doing anything else.Horrible service .
