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April 2024 by Christopher French
We ordered a nugget meal and a sandwitch meal with extra pickels. The food is about average but only just kinda warm not hot. This is due to the fact we used the app. We were told because we used the app to order we could not sit in the nice cool seating area we had to sit in a corner. They then forgot to tell us our food was ready and just left it sitting on a counter (thus the food had cooled). It's not a normal chick fil a its got a cool vibe but it does not have that normal chick fil a service. I would go to a normal chick fil a and get that amazing bendover backward service it is known for. Not this place where your treated like an after thought.
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April 2024 by Richard Gathmann
Got rid of the second drive thru so line is ridiculous long. Than staff let’s 4 or 5 cars sit at window while serving cars at the end of the line. There is a line for a reason its order of operations
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April 2024 by Wen R
Update: Cubside is no longer fast. There seems to be a push for use of the mobile lane, which to me doesn't hold much advantage over the normal drive through. The customer service is no longer top tier. It seems like they may be losing their way. I've started going to the Taylor Street location. I had a horrible experience at Truett's as far as wait time, but I must admit that management was responsive to my feedback. I'm hoping things even out.Good food. Fast services. This is a very busy location. Curbside is typically faster than drive through. Customer service is usually top-tier.
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April 2024 by David Knause
Employees were polite and joyful as they enjoyed their job.
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April 2024 by Jon Wise
It’s Chic-fil-a…. Always a pleasure
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April 2024 by Stephen Cordle
Great crew up there
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April 2024 by Amanda Fletcher
The food is always amazing! The service is fast and friendly!
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April 2024 by Sheilah Gates
Can't talk to anyone before I pick order to ensure of an item.
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April 2024 by Elizabeth Adamson
Always a pleasure to go
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March 2024 by AUTUMN HUDSON
I'm not really sure who dropped the ball. But this location caused a lot of frustration today. I paid $97 for 11 Chick-fil-A boxes. The boxes were scheduled to be picked up from 2:30-2:45. My husband picked up the "boxes" at 2:30 pm and they only handed my husband chicken nuggets. The boxes were suppose to have 8ct nuggets, a cookie and waffle chips. The boxes were for my daughter's party... My husband had to rush back to the restaurant to have them create the boxes by the time my husband got back to our daughter's party, the party was over. We had several people leave and we were unable to give them a box. We also still had missing items!!! This location needs to do better!
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March 2024 by Spud Wrench
No sauce came with the nuggets, no dressing came with the salad. Asked for extra pickes on sandwich didn’t get but 1 pickle.
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March 2024 by Adam Jones
Chick-fil-A out of the box! Love the vintage decor and the train that goes around while you eat. TJ me extra menu options are exceptional as well! What is there not to love about Chick-fil-A? Nothing!
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March 2024 by Kyle Smith
Given its Griffin, this is probably your best bet for food NOT prepared by a meth or Crack head.
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March 2024 by Ben Jackson
There were absolutely no feathers on my sandwich
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March 2024 by Edward Johnson
Going through the drive thru, trying to use the app. It was 2 minutes to close when I placed the order and I had trouble scanning the qr code to check in. By the time it scanned, all said restaurant was closed and my order disappeared. The staff was nice and let me order. Great customer service and people that work here.
