-
February 2024 by Chalary Bloodser
Overall the experience was good, customer service was great. One thing I do want to note is I didn't get all of my money from my deposit. I called the day of my return to make sure how much gas to put back in the car I was told a half of tank, I thought so as well just wanted to make sure. Then when I turned the car in they only sent me $14 dollars back. I called the next day asking what happened and she said the charged you $36 dollars to fill the tank back up. I told her it was supposed to be at a half of tank I even called to make sure, then you apologized saying that they'll send the $36 dollars back and I still haven't received that it's been a week. My only downfall of all this.
-
February 2024 by Yoyo Scott
Excellent service
-
February 2024 by Lisa Altman
This is our second time using Enterprise in Griffin without any issues! They have definitely improved on customer service. Pick and drop off was a breeze. Thank you!
-
February 2024 by Julia Nathan
Rico helped with the whole process and has helped me before. I appreciate his honesty and dedication. Pick up and drop off were done in a few minutes. If you rent from enterprise in griffin ga ask for Rico!!!
-
February 2024 by Ryan Watkins
Not bad I guess
-
January 2024 by Jason Hardin
Love renting from enterprise. Always professional and will go the extra mile for you. The ladies at the griffin georgia branch are the best.
-
January 2024 by Theodore Brown
They give great service and are accommodating!
-
January 2024 by Amanuel Chanie
They got a scam running here, tell you that they car you reserved is not there and try to upsell you. On top of that, they had the nerve to try and charge me for two days even when returning it before 24 hours. I've never reviewed anything in my life, but this can't run. Just go to the one in griffin, save yourself the trouble
-
September 2023 by Daz Brownlee
I love Enterprise is where you definitely go to get your car rental car and every time you will leave satisfied even when the car you pick if they don't have it they still make sure that you leave with a car and I will love to stay a very appreciate it they are very sweet kind friendly and very patient and I love that about them I also want to give a special shout out to Mr j for helping me on my last visit which was this past week and also miss Jamiya Kendall for helping me out as always not once but twice and I want to say I appreciate everything you guys have done she did for me
-
September 2023 by Kendal Hurley
Set up a reservation in the morning... went in the afternoon to pick the car up and was told they had no vehicles available. When I asked why no one from the location contacted me to let me know my reservation was effectively worthless, the woman working said that they had been busy. She was not friendly or even slightly apologetic-- we have your reservation, we don't actually have the car, and we're too busy to do our jobs. I will not be using this location again, but to anyone else who does make sure you call first! They're too busy to let you know if there's no cars and just because you have a reservation doesn't mean you will get one!
-
September 2023 by Lola Patterson
One of the manager that took care of my issue that I had with my rental. I told him what my concerns was about and things were take care of right away.He was very professional. He real care about the customers. I thank him for serving me
-
August 2023 by Marquita Gooch
Antonio at the Griffin location was exceptional. He explained everything thoroughly and when I expressed how much I liked the vehicle I rented, he told me about Enterprise car sales as well and identified locations that were near me. A very great experience each time I visit this location.
-
August 2023 by Tammy Sollers
EXCELLENT CUSTOMER SERVICE. FRIENDLY STAFF WILLING TO MEET ALL YOUR NEEDS. ANTONIO WAS SO PLEASANT AND HELPFUL MADE SURE I WAS COMFORTABLE WITH THE RENTAL ANTICIPATED ALL MY NEEDS THANK YOU GUYS SO MUCH THE GRIFFIN ENTERPRISE OFFICE IS THE BEST
-
July 2023 by c l
Customer Service Representatives are always nice and speak to you soon as you walk in. Always helpful and go over and beyond helping you. If anything occurs they will call you to inform you of what the situation is before arriving. That’s great. Customer service is always on point. Erica is very helpful and nice. Always go to this location.
-
July 2023 by Alexander McKneely
The entire Enterprise family at this Griffin location always go above-and-beyond to make the experience as fantastic as possible. They specialize in what I call "White Glove" service -- Where they make each and every customer feel like a V.I.P.Special thanks to this wonderful team for their commitment to care and excellence!God Bless, and I look forward to my next rental with you all! :-)
