“Update: I visited the store today and was assisted by a manager who immediately recognized my name and understood my situation as soon as I explained it. I was pleasantly surprised that they actually pay attention to their reviews! I felt heard and respected — and he didn’t try to upsell me on anything. He was absolutely amazing, and I can see why he’s in management. I’ll have my new mattress by next week, and I’m beyond grateful. Both employees I’ve spoken with have been great overall; the only issue was that the first associate didn’t mention the restocking fee. Still, the manager handled everything quickly and professionally, and I truly appreciate that level of service.”
“I purchased my bed set and mattresses from this business and they are very helpful especially Ms. Tammy. They treat you like family. Best place to buy mattress and more ☺️”
“Update: I visited the store today and was assisted by a manager who immediately recognized my name and understood my situation as soon as I explained it. I was pleasantly surprised that they actually pay attention to their reviews! I felt heard and respected — and he didn’t try to upsell me on anything. He was absolutely amazing, and I can see why he’s in management. I’ll have my new mattress by next week, and I’m beyond grateful. Both employees I’ve spoken with have been great overall; the only issue was that the first associate didn’t mention the restocking fee. Still, the manager handled everything quickly and professionally, and I truly appreciate that level of service.”