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February 2024 by Darrell Smith
Quick, and great service provided.
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January 2024 by Melissa Waltman
Happy with the work done on my truck and the gentlemen was very helpful and curious. Definitely will going back if needing more work done.
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January 2024 by Linda Palicki
We needed new brakes and rotors.After inspection needed calibers too. They worked to get us the lowest price possible. We really appreciated it. Would recommend pep boys to family and friends
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January 2024 by Donald Singletary
Great service
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January 2024 by Amber Arnold
I stated there was an issue with steering or suspension. I didn't ask for an engine diagnostic but was charged $99 for one. I know why the check engine light is on. The oxygen sensor wire is ripped. I was told I needed a new rack and pinion that the current one was leaking. I just replaced the rack a year ago along with just replacing tie rods 2 weeks ago. If the rack was leaking then the fluid reservoir wouldn't be full. I was told I needed a new radiator because it was leaking. But again the reservoir was still full because I check all the fluids daily because what DOES leak is the engine oil. I may be a woman but I grew up in a junk yard. I usually do my own repairs and maintenence but I've been very busy lately so I didn't have the time.
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January 2024 by Greg D.
I had an appt., dropped my car off while I went to a store. 2 hours later, I came back and was told they didn't even look at it yet. They told me some other guy came in that had "priority". Why even make an appointment if it's not going to be honored? And then bump me for TWO hours for someone that popped in without an appt? I will never use Pep boys again.
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December 2023 by Sonia Seals
This store didn't apply my coupon. I told the associate I had a coupon and he stated. " I got you" and didn't apply the coupon. I don't know if it was because of me being a female or what but, it caused me to decide not to do business at the griffin, ga location again. These people should try and help you save as well. That's just a part of good customer service in my opinion.
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December 2023 by Daniel Allen
Great service, friendly people.
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December 2023 by Catherine Ornelas Nieto
Customer Service was Great!
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December 2023 by Patricia
Very satisfied
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November 2023 by Tomie P
Customer service ?
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November 2023 by Susan B.
Bob was very kind and helped blow up my camper tires that were low so that i could drive to the RV center.
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October 2023 by Tony Spears
Brandon and his team were a pleasure to work with.
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October 2023 by Lasonya Davis
Took my car in told me 1300 same day called back told me 2536. Mechanic say that was the final price for diagnose. The very next day say mechanic found loose screws went up 500 more dollars. Worst service ever at a shop. Dont have to worry abt me ever again in life. A total rip off .
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October 2023 by James Jones
Paid for a window repair, and inspection fee, didn't even fix the window, and obviously didn't inspect before replacing the regulator, just for them to tell me it was two plastic pieces on the bottom of the window, then try to charge more to replace that lol worthless