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September 2023 by Jason Beckles
Outstanding service, both Zoe and Steve were very helpful coordinating with my insurance provider and the rental car company and keeping me updated on the repair process.
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July 2023 by Chantay Chapman
I recently had to take my vehicle to Gerber in Grovetown for bumper repair . I was pleasantly greeted the minute I walked into your establishment by Emily Brooks and Stephen Athearn. Every time I talked with them, they were professional and friendly. I was informed about the status of my vehicle daily and the work was completed in a timely manner. I also appreciate the cleanliness of your site. Thank you!
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July 2023 by Kristin Fillingim
Unfortunately the Camero was totaled out due to damages, B & Z were always so nice and helpful with information. Would return if needed. 20 stars!!Service: Auto engine diagnostic
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June 2023 by Neke Williams
Great customer service. Disappointed that I had to come here of no fault of my own!
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June 2023 by Maurice Barnes
Fantastic job!!! Looks like showroom new. Very happy with the results.
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June 2023 by Brian Springer
Great repair shop. Did a spectacular job on our lexus
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June 2023 by Pedro Colunga
Professional service. I didn't need the service but is a place I would definitely use.
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May 2023 by r s
My vehicle is there now. So far it is going okay. Hope that continues. Will do a full review when I pick up my vehicle in a few days. Hoping for a five-star review after work is complete.Services: Painting
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April 2023 by Eric Cuenca
Good repair work on a few of my vehicles now.
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April 2023 by Diane Edenfield
I hit a deer and the front end was damaged pretty bad along with some scratches, etc. on the passenger side. Once they got into it the air conditioner unit was damaged and couldn’t get it to stop leaking- had it sent to a specialty shop for them to check the problem.I am so impressed with their concern and work they did. And also fixed the system that shows warning issues on my dash. They also called me on a regular basis letting me know what they were doing to the car..I will recommend Gerber-Grovetown to all my family and friends.AWESOME Job guys…..And, I also want to thank the Ladies at the front desk. They were so nice and helpful and courteous.Services: Electrical
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April 2023 by Valarie Clements
Very professional and polite. Answered allMy questions no matter how many times I called. Unfortunately when they started to work on my vehicle the damage was more extensive then the estimated repair. If I have another vehicle issue of this nature I will go back too Gerber.
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January 2023 by Linda Gutzmore
I never had anything fixed here yet but my grandson Octavion, is impressed with the management team always teaching him new technology on how to fix things.
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December 2022 by Ldm Moss
Brett and RC are the best, most honest people around. They keep you informed and they don’t play any games. I wish I had 4 hands. So o could give four more thumbs up.
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July 2022 by Kevin Hollenbeck
Just had a great experience with this shop and their staff. If I ever need body work I will definitely go back!
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May 2022 by Mizz J
Gerber's name came up when filing a claim through my insurance USAA during an accident I was involved in earlier this year. I called them to get an inspection, and considering this location was fairly close to my home I thought I'd give them a try, and explained that the claim was open and would request that USAA assign it to them. So when I arrived someone named Victoria "inspected" the damage, and was so busy attempting to refute my military service by asking if the veteran's license plate on my vehicle belonged to me. Wow, you guys that far behind??? Yes I am the veteran, that was MY license plate, MY car, and I'm also the daughter of a career-retired Korea-Vietnam veteran who gave the military 30 years of service, if you can relate to that.So in the midst of the "inspection" I was given a range of dates to select an appointment to drop off my car, and was told to call first before arrival. SMH, appointments are for what exactly again?? And considering all of this I don't know why I did what I said I'd do by asking USAA to assign the claim to them, in spite of the bum-a$$ ignorance encountered during this visit. Needless to say ample time passed, and no record of this inspection nor repair estimate was be found, and when inquiring via USAA, all that Gerber could say was "we have it." Making a long story short I had USAA pull the repair request immediately and send me to another network collision center, and was very glad I did. An excellent job was done from start to finish with another provider and nothing was held up. It would be most accurate if Gerber received zero stars considering this experience.
