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November 2023 by Marvy Durden
The location I went to was not too busy. In and out, pretty quick. Haircut was good.
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November 2023 by D P
The master cosmotologist used really cheap scissors that had difficulty penetrating my hair; one could hear the scissors cutting through my hair like posterboard paper; sometimes you could see the scissors resist even wanting to cut though my hair. Good scissors should make very little to no sound. She used thinning shears on my hair like a butcher knife through my hair. The side of my hair that should be longer was shorter than the other side where most of my side part is. She not once checked for evenness of the lengths of each side of my hair. I got home and asked my daughter how my hair looked as I had not even had a chance to look at it after it dried; my daughter states my hair is so uneven. It's more than just uneven, it looks terrible and embarrassing.I've never in all my years of hairscuts have gotten one this bad. And the master cosmotologist and a worker at Great Clips stated "it's going to look so good and I'm going to like it".
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August 2023 by Jackie Adams
8-19-2023 First time visiting and Ms. Paula cut my hair. She was friendly, patient, and knew exactly how to cut my hair and gave me the best hair care product recommendations. Definitely going back to her soon and would recommend anyone to her.
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July 2023 by Julie shrader
I am from Texas and away from my hairstylist! I can not say enough good things about them. Prompt clean great atmosphere and most of all made me feel at home. Thank you! By the way found you on internet! Keep up the good work!Service: Haircut
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June 2023 by Winter
Alex is awesome at cutting hair. I got a layered cut and a thin out from her. When I wanted my hair thinner she did not have a problem with that. I would recommend Alex to do your hair. ?Services: Haircut
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June 2023 by Victoria Murphy
Rude Staff, didn't understand my Child was nervous and wouldn't let me sit with him. The entire store was empty, and I can clearly see why. Waste of time.
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May 2023 by Grace Duffy
Sweet, quick, and did a great job with my hair! I loved that she (sweet lil’ older Asian lady) was able to chat with me and make fun conversation while she did my hair. Honestly I hadn’t really known what I wanted, but she managed to find it! Did a great job, especially on my bangs! Definitely would go again.I was making a face at the camera, ignore that. ?
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April 2023 by Lance Allen (Darius Wolfe)
Great Clips has permanently lost a customer, but it's not even because they did a bad job or had bad service, but due to asinine policy on the part of the regional manager.We have been coming to this and nearby locations for years to get family haircuts, but today I was informed of a change in policy that children cannot sit in parent's laps during the haircut. This makes it difficult for parents of young children to get their haircut, but in our case, it makes it impossible. My daughter is autistic and non-verbal, and will not sit still for a haircut without me holding her. It's a hassle, but it's the only thing that works right now.So even if I wanted to keep patronizing Great Clips, I cannot do so with my daughter, and I'm definitely not going to give my business to anyone who makes such nonsense policies. I'm only leaving a 2-star rating due to a long history of decent service.
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April 2023 by Kay Senesac
Alex cut my hair and did a great job!fast service, I checked in before I left my house and she was finishing up with the person in the chair when I got there so I didn’t even have to sit for long. As far as the haircut, I don’t ask for anything fancy anyway, but she still was very nice and understood how I wanted it. Will come back to this location if she is still there. ?
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April 2023 by Tom Machete
Sloppy rush job from an uncaring stylist. Even after I expressed what I wanted was different from what she was doing, she just rushed through it barely making any effort. Haircuts are too expensive for this kind of service and now I have to go pay someone else to fix my hair. Ive been getting my haircut at Great Clips for 13 years but I will never use this Grovetown by Kroger location again and I advise you to avoid at all cost.
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April 2023 by Tiffany Lampley
My daughter really loved her haircut! ⭐️
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April 2023 by steve chaney
The Asian woman did a great job of cutting my hair. Totally recommend her to anyone.
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February 2023 by Tamika Stretch
Sabrina is the ? bomb, NEVER a bad experience. She is the only one that my son will let cut his hair. Thanks for taking care of him!
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December 2022 by Rob Moretz
Appears to be a clean and professional business. However, I was extremely disappointed with their check-in system. It is in accurate and leaves customers waiting. I came in on two separate occasions to find my wait time long and the business understaffed. Heading to sports clips
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October 2022 by Alyssa T
I went to this great clips because the other one was packed and had a wait. Now I know why this one was empty. The service was the worst I’ve ever experienced. The women cutting my 3 year olds hair was on her air pods the whole time talking to someone else and also very rude.Services: Kids' cuts