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November 2023 by kaylee brown
My experience with my unit has been very good, although there were some minor things I would change. For one, the workers at the front desk were very great, and went above and beyond to explain things, and be kind, and make sure I understood each thing included in my rental. Additionally though, the costs were kind of much in comparison to other units, which granted is kind of understandable with the location being so good, and the staff making sure to upkeep the units and outside building so well. There was a protection fee included that was not discussed with me, as to if it could be taken out or not, which kind of made me unsure. But for two 18 year olds renting for the first time trying to hold furniture for our future home, this has been more than a great experience with lovely people that went above and beyond to make sure our experience was great. with pricing it is difficult, but the layout of the building etc is very simple which helps on late nights when trying to pack storage in.
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October 2023 by Jamie S.
Storage Sense was so easy to use. Everything went so smoothly and if I ever had any questions, they were always greeted with such kindness. Easy access in and out of the gate and unit!
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October 2023 by Ashley Frazier
My storage is in a great area. Unfortunately, sometimes my app does not allow me to open the gate.
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September 2023 by SeiUr Grace
The ladies at Storage Sense were absolutely ? amazing! I'd have to write a book to explain the amount of havoc I was experiencing that week. But there calm, quick and pleasant presence was everything I needed to keep me from breaking down and crying! I even called the wrong store and she was pleasant. Give every single one of these ladies a substantial raise increase! ? ??? Thank you ladies for being Angels ? in disguise!
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September 2023 by David Coker
I had no issues, Staff was always xery friendly and helpful.
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August 2023 by TheGanonking
The best experience dealing with any storage unit I have ever had. The manager Melanie went above and beyond with making sure all my need were met and even went above that with customer service! I would recommend this storage unit to anyone looking for a safe, reliable, and great customer service.
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August 2023 by Andrea Bennett
Friendly staff, very professional and great customer service. They cared about my needs and provided me with what I needed.
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August 2023 by Donna Parker
Very friendly staff and getting it was hassle free. In less than 5 minutes I had my keys and was done!
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July 2023 by Savannah Johnson
It was very easy to both obtain and close out my lease on the storage unit. I was able to do everything online and when I did have questions customer service, as well as the office were readily available to help me. I thought getting a storage unit would be much more of a struggle than it actually was thanks to Storage Sense. I will rent from them again in the future!
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June 2023 by Jack Butler
It was very easy to apply for a unit online and access my unit the same day. I liked how the system issued me a gate code right after I finished my application.
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June 2023 by Latoria Tyler
The lady Ms crystal is amazing and a sweetheart will definitely be using this storage unit location if I ever need to again
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June 2023 by Megan Moreno
Very easy to set up a unit and the lady I spoke to was very friendly.
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May 2023 by Shatavia Lester
Ms Melanie was great! Easy to talk to! Provided me information that was needed to get storage unit processed! Thank you!
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April 2023 by Alpha & Omega
The employees here are the best! They were so helpful with making sure I had the perfect size for my items.
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April 2023 by Susan Waters
I’m highly satisfied with Storage Sense. Everyone there is super helpful and very polite.
