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November 2023 by Julius Geter
I been going here since they open. They treat me like family so it’s makes me come in shop. I think this the only shoe store I shop and bring family to them whenever they come in town. You should check them out. If they don’t have it they will truly help find them at another store and get it for you.
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November 2023 by Taurus Ivey
Very good customer service
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November 2023 by Michael Morgan
In and out no wait time got my shoes and left
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August 2023 by Onga Toliver
The store clerk was very helpful in purchasing tennis shoes to be sent to my house. The company, not so much. After our shading I waited on notification that the shoe were shipped, but nothing came. I called the shoe store back only to find out the order wasn’t accepted because the shoe was not in stock. I never received notification! I had to call the store to find out what was going on. That’s unacceptable considering money for the shoes was already withdrawn from my account. The ONLY reason you’re getting two stars is for the store clerks that were helpful.
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August 2023 by Candace
I just called to get information, and the associate was very nice and helpful. They didn't have what I was looking for, but he did offer suggestions, which were great!
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August 2023 by atline harris
I recommend Evans store. I mean Grovetown store is good but I’ll recommend everybody to Evans store. Nice staff, they will help you.
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July 2023 by Shannon Janovic
RUDE FEMALE MANAGER NAME IS: ALLEGRAWorst, most unprofessional customer service experience - will never purchase from Hibbetts Sports again.The female very rude “store manager” wouldn’t give her name - I asked for her name and she smirked and touched her shirt and smugly answered “it’s store manager” … first disrespectful response. She could barley be bothered to answer my question.Yesterday, we ordered a pair of shoes online, RACED from Fort Gordon (active duty) to pick them up before closing and called the store twice to be considerate of their closing hours and a very nice young man said we’d be fine as long as we were there by 7:00 pm. Arrived at 7:00 pm. The terribly rude female “STORE MANAGER” opened the door with smirk on her face and said we were too late. She would not give us our shoes even though we had JUST called TWICE within ten minutes and we were told it was fine to proceed to the store for pick up. “Store Manager” shut the door in my face and locked the door while I was still speaking. Returned to the store today and extremely rude female “STORE MANAGER” was there again and avoided eye contact while a very kind young man retrieved my shoes for pick up. I asked her if she was the same person that shut and locked the door in my face while I was speaking last night and she shook her head and said “uh-huh” …. have reported this store and this rude, unprofessional female “store manager” (who I now know is named ALLEGRA) to Hibbetts franchise ownership.IMPT - RUDE FEMALE MANAGER NAME IS: ALLEGRA
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July 2023 by Soul runner
I have never been more disrespected coming into a retail store. Absolutely disgusting management
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June 2023 by Natasha Torres
Great service, Greeted at the door. The store manager attended me very polite
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May 2023 by Richard Perry
Love the kind staff at your Grovetown ga store
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April 2023 by Leah Story
The Grovetown store is my go to for any and all gifts for my family. I love the staff, the selection and the location.
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April 2023 by ROBERT MORRIS
My experience was good
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October 2022 by Esteban Alvarado
Large variety of sports shoes
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December 2021 by Mario Heath
Place an order at the Hibbett location in Grovetown Ga. 30813. 6 days ago. When placing the order I was told that my item would be in 3-5 business days. I call to inquire about my item and the young who never stated her , however said she was the manager had an attitude like I was bothering her about my item. This is poor customer service and I advise whoever reads this to never shop there. Hibbett in Evans Ga. is the better one. The store just called back and the Manager said to me that the store that is holding my item phone is disconnected and I cannot get a refund until I call customer service and cancel my order. WOW!!!!!!!
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December 2021 by Harri Premnauth
Its ok