Navy Federal Credit Union serves the armed forces, DoD, veterans, and their families, offering great rates, discounts, and award-winning 24/7 member service. The staff at this location is friendly, professional, and respectful, providing prompt service in a clean environment. The credit union supports the military community by employing military spouses and understanding the needs of service members. While service is generally excellent, there are times when the service could be faster, especially during high customer volume, due to limited tellers. Members appreciate the helpful staff when addressing issues like ATM problems, showing the credit union’s commitment to supporting its members. Insured by NCUA, it remains a trusted financial partner for those who serve.
While the service received was excellent, there needs to be more than one bank teller on duty as there are 4 positions but only one being occupied during high customer volume times.
January 2024
The team at this location is always very friendly and professional! I've been to this location several times for varying reasons and service is prompt and respectful and the lobby itself is clean. It's also nice to know that they employ military spouses so they support the military community in multiple ways.
September 2023
Best mobile banking I have ever used. Great customer service.
