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November 2023 by Ruthie
Service is quick and staff is very friendly.
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September 2023 by Hayder Taha
I saw this location service only deteriorated In the past couple of years.I don’t even go to them for any of my banking transactions, I mostly conduct my business online or on the phone with NFCU.
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September 2023 by Tommy Kaszas
Best mobile banking I have ever used. Great customer service.
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August 2023 by Candace
I do NOT like banks that post partial information! The atm CLEARYLY stated all deposits made after 2pm (was 2:30) will be posted at 9pm for the NEXT business day! Here it is the next business and I am looking for my money! ONLY to find out that there is a "However" involved. The NEXT business day really means the next TWO days! This is BAD if you were depending on the money for anything! If it was clearly stated and posted, I would have gone inside and cashed the check instead of using the atm! I will NOT be using this place again. Going back to SRP, where what is said is actual! You deposit anything at any time it clearly says what will be available immediately and what will not. There is NOT a partial explanation! I DON'T CARE IF YOU ARE MILITARY OR NOT...BE PRECISE!
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July 2023 by James Priester
Manager is not helpful and obviously doesn't care for African Americans citizens.
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May 2023 by Taryn A.
Waited over 45 mins to be seen to open a new account, had to leave without being seen. There were 7 employees and o my 2 working. When I asked how much longer it was gonna take, I was told, "could be 15, could be 30." If the staff are not crossed trained, then they need to be! There is nothing worse for a customer to see employees waiting around doing nothing, when there are customers who haven't been helped yet. So upset!
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May 2023 by Cornbeef201
Great service here, Janeisha handled all of our issues. Building looks new and the interior is nice
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May 2023 by Melvin Walker
I've been a member since 1974 , my entry into the Navy.
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January 2023 by Theresa Gamad
After the ATM wouldn't let me deposit my cash into my account and then it didn't give me back the right amount I had to go inside to talk to someone. The service was nice and very helpful with my question and concerns.
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August 2022 by jamie knadler
Always busy but great credit union
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July 2022 by Jade 'TheSpade' Ealy
Never have a problem here and didn't even know this location existed! Great addition
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May 2022 by JaMac
I'm tired of being treated like an inconvenience when all I want to do is move or withdraw MY money. Forget it if you want cash! The teller doesn't even count out the mishmashed pile of small bills that the machine spits out. They just hand it you and sit there staring at you while you try to count the mess, and when you ask for larger bills they say they don't have any. Is this not a financial institution? My old small town credit union was more professional than nfcu.
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January 2022 by Vele Madrid
Navy Federal is one of the most dinosaur ways of banking; kind of like the Flintstones, but worse. Who stands in line to do their banking anymore!?!? Navy Federal makes banking with them as INCONVENIENT as possible. I do as little banking with Baby Federal as I can possibly do. One year around Christmas I went $15 over the credit limit on the Navy Federal credit card and they reported it to the credit bureau (instead of increasing the credit limit) then the next month January they increased the credit limited 3x more than the limit (from $1000 to $4000)!!!??? I DON'T TRUST BABY FEDERAL!!! I prefer to bank with USAA. I've been with USAA 20 years and give them all my business and sometimes Fort Bragg!!!!
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July 2021 by vern john
Navy Federal already gets a lot of traffic which makes waiting in line for long periods of time stressful.Why would you close your location to train new people during main business hours extraordinarily inconvenient for those who drive really far to Navy Federal to do their business
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April 2021 by chi mccaffrey
this is the worst bank I dealt with, csr Michelle is zero help and she is the worst crs I ever dealt with, I would never do business with this bank and I advised others not to bank with them
