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February 2024 by Titania Hill
eating here when having allergies is a hit or miss, I have a dairy allergy and always make sure to remove anything from my food that has dairy when placing my order and unless I decide to eat in I never know if they will actually pay attention to the receipt when I customize my order. however today was just the day I was fed up with Taco Bell, I ordered 2 bean a rice burritos with no sauce on it and they put sauce on both of them and it just happened to be the day I choose take out, luckily I ordered a veggie bowl and didn’t go hungry. no one wants to have to drive back in the dark because the employees can’t read.
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January 2024 by Mark Burnette
I can only comment on the service as I am a delivery driver, but the staff works hard to get the drivers moving quickly while equally attending to thier walk in customers.
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December 2023 by Gabe J
Terrible service. Informed them I was missing items that I know I ordered and I just get smug responses. They made me wait and didn't bring all the missing items, then tell me I ordered wrong again.
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December 2023 by will baker
Service took a minute but that wasn’t a big deal. I asked for no lettuce and extra beef on all my tacos and they just ignored my customization. Make sure you check your food before you leave!!
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December 2023 by Spencer V.
Okay, so I have to say of all the taco Bells. I've been this one and the 1 Abella road are the best ones. the service and the ambiance of this restaurant is top. Notch, the only thing I've actually had a problem with is the speed of how they had the food ready. which I can understand. Being a fast food restaurant, it can be a hit-and-miss, but I had no problem with it. It's actually about time that they opened another Taco Bell in the area. I will have to recommend this one especially since it's so close to home and we'll have to drive all the way out just to go to the 1 in Augusta.All in all, I love this location.
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December 2023 by Scooby TheCapitan
Friendly employees and a very clean restaurant. There is also a walk-up window!Food was good and fresh.
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December 2023 by Le Andrea Dollar
I am disappointed in drink options. In the past I loved taco bell because they served diet mountain dew. They got rid of mountain dew and the other options are not good. Won't be going there anymore.
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December 2023 by Sabrina Leverett-Jones
My husband brought the wrong order home, so we had to drive 10 miles back to receive our correct order. The manager was very nice and understanding !!! Thanks !!!
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November 2023 by Kevin roundtree
Never thought I would see the day I spend 12 dollars at Taco Bell and only get three things
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November 2023 by brendetta boyer
$2.88 for a medium Starry is ridiculous I will not buy just a drink without a meal here ever again. I could get a 2liter bottle for that price. Someone needs to rethink and remarket the pricing of Ala cart items.
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November 2023 by Marjorie Velasquez
Waited almost over an hour and did not even give us our food. Their lobby was full and they weren't worried about the people there. They took care of the car line. People working there were rude and had attitude. The workers did not want to be there and it just gave a bad energy. If I would do a zero rating I would.
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October 2023 by Christian Edwards
Could not place an order because the only option of using the kiosk was inoperable. The touch screen did not work and know one was willing to help. Went to Five Guys they took my order with a smile and my money with no problem.
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October 2023 by Dan Wenham
I went through the drive through for the second time. They forgot one of my items. I drove 3 miles back to get my chips and she tattooed arm had the audacity to say I know I put them in there. Yeah, I'd drive that for back for the cheapest item on menu. Two weeks ago I didn't get my soft shell taco Supreme. Poor customer service and incompetent
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October 2023 by Tru Royalty IAMQUEEN
It’s no worth my time, money or energy. You only live once…Don’t waste your time at Taco Bell in Grovetown, Georgia!I sent $46…At least get my order right & smile ?Went to this location only 3 times since they opened less than a yeat ago. The dining room is never open. The drive thru line average wait per car is id 30mins and the order is always wrong! The service is slow as molasses and the management is rude. The food of course is expensive, don’t be in a hurry to grab something quick….because theis location moves in slow motion. I was missing food from my order & one Chalupa was made correctly and the other had barely any ingredients in it. Since the lobby is never open, if your order is wrong, you you can’t go in side to hv them correct it…but you have to get to the back of the line and begin your 30 minute wait per car all over again. ?When I finally make it back to the drive thru window. Try The manager had no smile, looked at me as if I were stupid anf wrong for coming back to let the know that some of the food that I paid $46 dollars for, that was missing out of my bag and gave me a hard time about 3 time pieces of steak on my husband’s chalupa, missing nacho fries, & missing nocho cheese. Just plain RUDE! The Manager didn’t have on a name tag andwith a very condescending tone in her voice, while bucking and rolling her eyes at me, she had the nerve to tell me “It’s gone be alright!” with a straight face, & and was mean mugging me like she wanted to choke me through the drive thru window.Don’t tell me it’s gone be alright! It’s your job to make it alright the first time!!This location in Grovetown needs to tighten up, seriously. They desfinatly need quality control training so the food presentation is the same , time management training & a years worth of Customer Service, Experience, & ARRBINGER Training!!!There is absolutely No service with a smile at this Taco Bell Period. Save your money and you’re time and stay away from this Taco Bell. Maybe then they’ll be forced to lower saleries, do write ups for people who really don’t want to work and send them back to the couch. I’m sending this up to corporate also! Go to El Kiosko’s, or any other of the REAL Mexican quizine. Not this over priced, waiste of time..
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September 2023 by Alex Napoles
Ahmad was super awesome. Sorry if I spelled your name wrong but you are very awesome!
