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March 2024 by Sharon Middleton
Customer service is excellent!
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January 2024 by Jennifer Bargeron
Grovetown post office steals Amazon packages.
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January 2024 by S Alanis
Super helpful lovely ladies at the front.Thank you for all you do.
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November 2023 by B R.
attitude for days. the mailwomen is scared of animals so she shoves as much into the mailbox as she can. local office is horrible. I'm so tired of crappy service. until service changes they'll get a crappy customer then.
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November 2023 by JoAnne Mayo-Pierre
This has got to be the worst post office for delivering packages. Items are constantly misdelivered on time sensitive items. I am constantly taking packages to other addresses and ones that are actually mine are misdelivered somewhere in Grovetown. I either get them from strangers days later or not at all. I don't understand why this post office constantly mishandles deliveries. "Delivery left on front porch". Whose porch? Surely not mine! Please fix this!
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October 2023 by David Wilson
They are always helpful and have a wealth of information.
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September 2023 by Ann Beard
The most amazing post office! I've been going here for years & the staff has always been helpful & friendly - no matter how busy it is. The past month I've had to ship quite a few packages & its been fine.Went there today to resolve my first ever missing package problem & was assisted by a guy that was able to help me & i am so grateful ?
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August 2023 by Melissa Baker
Was supposed to be getting vehicle documents delivered as Certified Mail, and a week after they were supposed to arrive, I started investigating because I needed them to continue with vehicle registration. Finally get ahold of the post office, only for them to tell me that they tried delivering the envelope but couldn't access the delivery destination (which was my house, in town, with no gates or fences to block them, and a regular mailbox on the street). The automated message said they would try to redeliver on the next available delivery date, which would have been the very next day, but they didn't. They left no note in the box nor on the front door explaining this, and when I went into the post office to figure this out with a real person, they offered no explanation as to what happened and why they couldn't deliver. Extremely frustrating and slightly ridiculous having to track down my own mail.
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July 2023 by Kimberly A.
Can we please pay these employees more so they will quit stealing my cards with cash in them. I'm means, really, it they employees they keep opening my checks, taking things out of my packages and sealing them back up/ leaving the packing slip enclosed, and stole the two large blanket that I received a notice of delivery for are that hard up for cash, they could have just asked for a loan.. I have been more thank happy to help.. but continuing to commit mail theft is ridiculous!! I attempted to handle it with the management, who tried to convince me that they are all "upstanding employees who would never steal." Yet, offered no assistance in attempting to locate the missing items, in stopping my checks from being opened... So, I've taken it up with the OIG, and provided photos I've been collecting along the way. Maybe these highly paid, low life criminals can explain how things end up missing, opened and resealed to them. I'm not one for excuses, especially being a retired federal employee myself. There is no excuse for this type of behavior. Just do the job Uncle Sam pays you for, and if the pay isn't enough.. spend less or grab a part time... but STOP STEALING!!!
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July 2023 by Omar Faruque
Open until 5 PM on weekdays. Great service. Has parking.
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May 2023 by James Wilson
Today Saturday, May 20,2023... time started at 11o'clock am...I just wasn't sure how to send my mail....I was sending a phone in a box ... I said to the first young lady... I didn't see a box to put this in... see snap back with sir, I'm standing looking at a lot of boxes (but none the size for my phone) which was already in a box...galaxy s9, the next size up would be 8oz or 10oz...It was the way she responded that put me down...I left out and brought a 8oz from Walmart... came back and asked for overnight shipping ... she responded, same tone you have to step out the line and fill this form out (this is the part that really hurt me)Fill this form out, can I help the next in line all done in one breath....This is customer service without may I help you...Understand...Great customer service...To someone who clearly wasn't sure ? how to send a parcel through the mail....
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May 2023 by Amber Forbes
Just wanted to thank you guys for getting packages to me! I know things happen, mistakes get made, but you come through in the end anyway.
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May 2023 by Magnus H.
Ms. Sherry Was Amazing! Her Service Is Beautiful And The Vibes She Gave I Wish Everyone Walking On The Street Gave That Dame Loving And Joyful Energ.
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April 2023 by Keen
Absolutely horrible! They can't seem to deliver packages or mail to the correct addresses. And packages seem pretty beat up when they are delivered. I have never had a post office mess up on deliveries as much as they do here. How hard is it to deliver things to the correct address or mailbox? It's incredibly frustrating to have to figure out where my packages were delivered to. Or having to deliver someone else's things to them.
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April 2023 by Karena
Absolutely horrible! They can't seem to deliver packages or mail to the correct addresses. And packages seem pretty beat up when they are delivered. I have never had a post office mess up on deliveries as much as they do here. How hard is it to deliver things to the correct address or mailbox? It's incredibly frustrating to have to figure out where my packages were delivered to. Or having to deliver someone else's things to them.
