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November 2023 by CEO Phlo
This has to be the worst dollar general in the state. the shelves are never stocked. there is never anyone at the register to check you out. the employees are rude and wear ear buds while working. It's the closest store to me so I stop there first before going to walmart. And like clockwork they never have anything. My wife and I have an ongoing joke about wasting time going to this dollar general first.
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September 2023 by Lucero Arechiga
Can’t be bothered to be opened on time 10 past 8 and nothing!
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July 2023 by Kristy Wright
You can barely go through the isles due to unpacked product. You NEVER get greeted at the door or the register. It’s as if they were trained to be rude instead of welcoming. The store is always HOT. Can’t be in there for more than a few mins without sweating. The cashiers always act like you are bothering them to do their job. And you have to watch your prices being rung up, I’ve had to go back several times to get my money because the prices that were advertised and the price rung up were different. I’d rather drive to a different store that is further away than return to this one!
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June 2023 by Erica Hines-Denson
They are always out of everything! They are literally the talk of the town for never having anything on the shelves. We all drive into Lovejoy to other Dollar General stores to avoid this store.
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April 2023 by Melissa Graham
The customer service is great , employees are nice and productive. A nice range of items.From clothes to food .
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January 2023 by April E
As a customer I felt limited. There were unpacked store items in the aisle all over the store. Pay stockers to come in and restock your store when new shipment comes in. It looked so bad inside, I left.
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July 2021 by Kendall Ward
Very poor service. I went in tonight, some minutes before closing. I wasn't greeted when I walked in. When it came time for me to check out, one guy had music playing from his phone. The other guy who checked me out still didn't greet me. I asked for cash back and he didn't hand it to me, he threw it on the counter while he was on the phone with his momma. When the store first opened, it was really nice & clean but that was when it first opened compared to now. Stuff is always everywhere & out of place. Some of the employees are nice but the customer service is trash for the most part.
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June 2021 by Annmarie Lange
I was desperate to find helium balloons to help celebrate my grandson's graduation. I went into the Dollar General on 3250 Hwy.81 in W. Hampton Ga. and asked for any graduation decorations. I didn't know they sold helium balloons there till the wonderful, helpful young man on duty told me. They didn't have a helium balloon on graduation but they inflated the balloons I bought at the party aisle. I couldn't be more blessed with their offering. Service beyond expectations to please the customer! This young man deserves my recognition and from the company. Thank you young man.
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June 2021 by Joshua Echoff
Please stop using the parking lot as your wear house. Tired of seeing @DollarGeneral shopping bags blowing in the rain.
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April 2021 by Barby Frazier
Dollar General on Hwy 42 and Evans Rd in Rex GA IS THE WORST STORE. You would think that the manager of the store ( not sure of his name, his tag said Stephen, but everyone was calling him Jay... And he answered to that too) could do simply addition and subtracting! Especially softer over charging me and then refusing to take it back When I NEVER LEFT YOYR SIGHT!!!!
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February 2021 by Nikki Rogers
Was a regular customer until tonight. Last time inside of this store. As I was talking to the female clerk I heard the voice of a young man talking to me as if I was illiterate. He never showed his face. Very rude young man. Even though it's closer to home I'll rather drive further out than to deal with poor customer service.
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February 2021 by William Brewer
I have only been in this new dollar general a few times since it's open. But after today I will not return. I have never been treated so badly the young lady needs to find another job maybe not in customer service.
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December 2020 by Joseph Aaron Thomas
No sense of urgency from staff on Friday at 7 pm. No greeting. No smile. Cashier takes a long time to deal with a customer, doing exchanges and then just stares at me. Then she’s asks , “are you ready”. Of course I’m ready I’ve been standing there for 10 minutes what kind of question is that. No customer service there were two people back there. One of them was a manager. There was about six orseven people in the line waiting. The two employees did not have masks on ironically standing right by the sign that says masks required. In customer service you have to have a smile you have to have a greeting you have to have a sense of urgency or it will not last long.They look fat slow and lazy the manager, meanwhile the parking lots a wreck with trash everywhere price tags thrown all over the place somebody needs to come in and manage this place and clean it up and get some good help in there or it’s going to be losing money fast. I’m glad I sold all my Dollar General stock because operating like this device is gonna drop like a rock
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December 2020 by Jerome Thrash
This Dollar General store has most anything you would need. I went in for a particular item and noticed that it seemed to be like a large Kroger store in smaller space. Also, the employee's are always friendly and ready to help you!
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December 2020 by Felicia Morris
They had a young guy working tonight and it seemed as if he was on something, the computer on register 1took forever and this is a brand new store. The shelves were rumbled through on the hair care isle.I gave it a 2 only because it wasn’t as cluttered as the other DG stores in Hampton.
