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April 2024 by Bill Abrams
Evening run for donut and ice cream craving. Still had decent donut selection and my favorite ice cream. Pralines n
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April 2024 by Kenyatta Johnson
It's one thing to be under staffed, it's another thing to be Unprofessional.I will never return to this dunkin again!
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April 2024 by Kim Amey
Absolutely, horrific! Me and three other customers stood there for 22 minutes. Waiting on a simple coffee. A regular coffee and an iced coffee. Nothing fancy nothing special.
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April 2024 by Ashley
The black morning manager with the short hair is disgusting. Her attitude is atrocious. She does not know how to treat her customers at all. The lines are always out of the door and out of the parking lot. I visit this location every day, and I hate seeing her face. My order is always wrong and she always has something to say, she needs to find another job ASAP. She’s driving away customers. You can not put certain black people in position of management !!!!!!
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March 2024 by dwessproductions
This has got to be the worst Dunkin in The South East Region. I've only been here 3 times, because I live close, but today it's a wrap! The female manager is HORRIBLE. The service is slow and they can care less. Listen, if you hate your job or pay you have 2 options. Quit or stay and do what is required until you can find better. This ghetto service, long wait times and total disregard for customers or pride in your work is lame. This has to be an independently owned store. No way corporate knows about this.
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March 2024 by Osi Menji
This place can get busy, lines don’t move fast and sometimes you’ll have to wait a whileHot drinks are made good.
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March 2024 by Taylor Hicks
For the past week every time I ask for something they either don’t have it or tell me I can’t have it a certain way. When I’m a fellow manager at Dunkin so I know they can. Then on top of that every drink I’ve gotten this week mornings mostly has be off. Mostly everyone in there lack proper customer
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March 2024 by Phillip M
twice ive gone, twice ive been let down. the service is fine but the donuts are disappointing. They tasted old and were definetly
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March 2024 by Alvin Colbert
Only 2 miles from home. Consistently good coffee, with friendly staff. I always order ahead, and servers recognize me when I show up; they tell me it's ready before I reach the counter. They also ask about my wife by name if she is not with me.
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March 2024 by Tanisha Charles
The customer service at this location is horrible! I have tried to give them multiple chances for redemption, however, I keep getting let down. This morning was the final straw when I caught the shift leader/manager, talking about me and my order loudly through the window, as if my order was an inconvenience to her. For context, I ordered a large iced coffee, with 3 creams, 2 sweet and lows, and light ice. When the young lady who took my order repeated it back to me, she said 2 creams and 3 sweet and lows, and I gently corrected her. I was not rude or condescending when I corrected her, so there was no reason for any of the backtalk/attitude I got when I reached the window.I will not visit this location ever again although it is only 1 mile from my home. I will gladly skip to another location, abandon Dunkin altogether, or better yet, continue to make my own coffee at home. I refuse to accept subpar service any longer. Dunkin's corporate office needs to pay this location a visit and clean house.
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February 2024 by Empress
Always very business but they try their best with the morning rush. Staff is professional as well.
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February 2024 by Terry Frazier
This location is poorly ran, the workers never want to work even though they are the ones who applied for the job. Went in for coffee, they advised that they are only taking DOOR DASH AND UBER EATS ORDERS. How are you not serving the customers that drive up? Also they don’t know how to make coffee, you ask for sugar you get none, you don’t ask for sugar you get plenty, Please restructure this location.The owner doesn’t care or respond to reviews which shows why the business is the way it is. Lastly, it seems this stretch of TARA.BLVD has some poorly ran restaurants.
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February 2024 by Jakiya Boykin
Customer service is horrible from the manager down to the employees. But from all the previous comments on here regarding the manager and her nasty/hostile attitude, it’s clear corporate doesn’t care.
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February 2024 by Shanee Garcia
Ummm this Dunkin needs an upgraded staff and monitor supplies way better. I go to this location daily due to connivence. On Monday 2/5/24 I asked for a toasted English muffin with extra butter. There was hardly any butter on my muffin. I went Wednesday 2/7/24 and waited 5 mins at the speaker for my order to be taken, just to find out they have no oat milk. I go today Friday 2/9/24 and asked for my regular French vanilla ice coffee with oat milk and sugar just to hear “we only doing hot coffee” smh. Like put a sign on the speaker of what your out of so the customer is not wasting time. I’m sick of them being out of supplies. Do better in managing the inventory!
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December 2023 by PrissyGirlsDoingmanythings A
This Dunkin’ needs new management !!!! This manager has been working there for years and she doesn’t have good management skills. She in the wrong business fire her or promote her to an office please!!!!
