Quality Inn Hartwell is a business that offers basic accommodations with friendly and helpful staff. Guests frequently praise the staff for their hospitality, welcoming attitude, and quick service, making check-in smooth and check-out easy. The front desk team is especially appreciated for their kindness and professionalism. The rooms are generally clean, with comfortable beds and amenities like a TV, microwave, mini-fridge, and coffee maker, which guests find useful, especially those traveling for work. However, some reviews mention that the rooms are only partially renovated, with issues such as a hole in the wall and outdated furniture. Maintenance concerns include a non-functional TV, a bathroom door that doesn’t close properly, and a bathroom with a hole in the wall. The cleanliness of the rooms varies; some guests note that floors could be swept better and that tissue and coffee supplies are not always replenished. The pool is currently out of service, and the breakfast offerings are minimal, limited to cereal, yogurt, coffee, and waffles, which some travelers find insufficient, especially those relying on breakfast for workdays. Renovations are underway, but the overall experience is characterized by friendly staff, clean rooms, and good value for short stays.
What wonderful hospitality! If you are in the area and need a place to stay, we highly recommend Quality Inn. They go above and beyond the call of duty in their customer service. Special thanks to Chris for being welcoming, kind, and professional. You made sure we had a comfortable and relaxing stay.
April 2025
The staff is so amazing, check in isn’t time consuming it’s fairly quick to get you checked in! The rooms are nice and clean with clean sheets, no stains on them. The staff is always on call and comes as soon as you need them. Very good place to stay for a relaxing weekend or just alone time
April 2025
Nice stay. Location ok, but need to drive to go any where.
