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February 2024 by MsJennietaylor
They are the worst of the worst people I ever knew! Since Dr. Gradous sold out to this other veterinarian, Springwood, is a horrible place to take your pet! On February 5th, 2024, I took my doberman to this clinic. After going to the blue pearl hospital, he was diagnosed they at the pearl treated him, but told me he needed more treatment, but Springwood Veterinarian clinic refused him because he didn't have appointment for his emergency. So I ended up taking him to another veterinarian hospital that saved his life! They said if I hadn't bought him to the hospital, he would have died he stayed overnight, and on February 6th, he came home and is recovering. So, no, I wouldn't let Springwood Veterinarian Clinic take care of any pet I own because they are simply in this business for the MONEY!! THESE PEOPLE DON'T CARE ABOUT THE PETS !
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February 2024 by Kimberly Overton
Worthless and I mean absolutely worthless and heartless clinic. My mother tried to take her dog here. Now keep in mind she’s been a customer here a long time. So because she did not have an appointment for an emergency situation. Her dog could not be seen. Then when I called about my moms dog they preceded to put me on hold and ignore my concerns for my moms dog. When I tried to call back they sent me to voicemail. Absolutely ruthless and they do not care about your animals. They only care about the money. So if you come here make sure your pet can schedule their emergency’s. Because they will not be seen.So update: mom took her dog to another vet, that accepted his emergency situation without an appointment. They said her baby would have died over night without medical attention. Y’all should be ashamed of yourselves. You turned your backs on our family member.
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February 2024 by Linda owens
Very friendly and kind country veterinarian.
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November 2023 by Billy P
Dr. Martin and her staff are great! I miss Dr. Graddeus, but he deserves to enjoy retirement. Go see Dr. Martin! You'll be pleased with her.
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November 2023 by K Delaig
Dr. Martin and her staff are amazing! Dr. Martin and her staff take excellent care of my animals and she is reasonably priced. I would highly recommend Springwood Veterinary clinic for all your pets needs.
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September 2023 by Colleen Crosby
Always going the extra mile to make sure your fur babies get the best care possible without breaking your wallet because animals matter to them, not money! They're the best! ❤️
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September 2023 by Abbie Character
Springwood was great for wellchecks for our puppy. They are knowledgeable and professional and truly seem to enjoy their job.
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August 2023 by Sheree Hill
Dr. Emily is marvelous with people and pets! This was my first visit with her and I was very pleased. This is a very pet friendly place for your fur babies!!!!
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August 2023 by Charles Logan
No one ever answers the phone. Can't make appointments. There lunch hours are a joke online website. Loved Dr. Gradous but the people running it now are running the business into the ground.
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August 2023 by Dugger Smith
I've just met Dr Martin & Staff; I think they are a wonderful group that took over Dr Gradous facility/business.. Dr. Martin also mentioned that she has known Dr Gradous for some time & constantly keep in touch with him & some Staff-members.. she also has before & still now incorporated a lot of his methods into her practice for many years as it has always been working for her. That's so comforting to know that some of his method/treatments is still being passed onto our four-legged babies by a younger generation whereas they will continue to be treated the same. Thank you Dr. Martin & Staff (& Dr Gradous & Staff)!
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August 2023 by John Bellamy
Love this place I had to put my baby down of 14 years liked to of killed me they made the process as best as they could considering the circumstances and the gave my husband because I couldn't be there a box with a vial of my baby's hair in it a indentation of her paw print her name on top and a place to put a picture of her I cried again when he gave it to me
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July 2023 by Stacy Anderson
Picked up my SIL's dog from being boarded here for a few days. The receptionist was very nice and friendly and the place looked clean. They gave Truffle a physical and updated his shots while he was there. No need for a second trip! He looked happy and health at pick up and came with a Report Card.
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June 2023 by T Johnson
Having big shoes to fill the new owners of this clinic are wonderful. At our worst hr they promptly triaged and saved my lil one. Also treated my 2nd baby with compassion and dignity as we had to make some very difficult decisions. I would highly recommend them for the care of your loved ones as well!! Thank you
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May 2023 by Catherine Peacher
Dr Emily Martin is amazing!! I’m so happy with the service I received today. They answered my call and got me in immediately. Saw me right away. Helped my dog. Noticed how bad her anxiety is with loud noises and added a note to her file to help with future situations like fireworks. I’ve used springwood for 32 years and am happy to keep bringing my pets to the new Vet. Love her. Amazing, kind and caring doctor.
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January 2023 by Kristin Renfroe
I would like to say I loved Dr. Gradous. Now his practice has been taken Over by another vet. I met today when I had to take my sweet girl to be put to sleep. I have to say. The new staff was amazing and so sincere about what I was going through. They met my request of coming to my car to do (in the cold). I can’t compliment enough. I look forward to meeting under different circumstances. They. Were great. Even made my pups foot print with no extra charge. So nice to have that?”! Thank you
