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March 2024 by amy robinson
Jim was awesome he had above and beyond customer service. I really appreciate it. He started my day off well
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March 2024 by Stacey A
I needed a tire ASAP. Many shops I called won't do same day appointments and/or were quite rude. The guys here were very friendly and helpful. The tires I needed were located at another store, received, and on my car sooner than what was estimated. This will be my go-to shop from now on.
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March 2024 by Shawty Lindsey
You man or the best
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March 2024 by Juanita Wright
I like the customer service and the fact that the technicians do not make you feel that you have get any of the services that they suggest to you
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March 2024 by Michele E.
The staff at the Tobacco Road location are always pleasant and patient. Jim, at the front desk, is very thorough and explains things in a way that it is easily understood.
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February 2024 by Peggy Wiley
Great job!
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February 2024 by Charles Logan
Friendly promp service
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February 2024 by babybro418
Great service, finished my car in a short time which I am grateful sense they were busy and I didn't have a appointment
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February 2024 by claretha starks
They are very curious and so friendlly. Everyone greet you with a smile and make you feel welcome.
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February 2024 by D M
Jim and Michael were very friendly and professional. Michael explained in great detail what was wrong with my car. Unfortunately, the problem I was having couldn’t be corrected due to the part not being available. I think the part has to be ordered from Cadillac. Even though that couldn’t be corrected, I will still continue to take my autos (4) there for tires and repairs. Great service!
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February 2024 by Katie Marie Martin
They always seem busy no matter which location. I like to be able to drive in and get my tires plugged without having to make an appointment.
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February 2024 by Sarah Smith
Fast and friendly service
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December 2023 by Nicole Lovett
My son dropped off a fairly new tire that needed to be plugged in Tuesday, December 26th and was told to come back the next morning and they should have it done. He went back as they stated and it was not done. They asked him to come back at 5pm, he did and they still didn’t have his tire plugged. They then lost his tire and it took them 20 minutes to find the tire and they still hadn’t plugged as requested. They then tried to upsell him to get a new tire instead of doing what was requested and they said they would do, which was plug the tire. They wasted two days of my son’s time and didn’t do what they said as they would. He ultimately went to Advanced Auto and bought a plug kit and fixed it himself for $15. But their service sucks and I would tell you to go elsewhere. They should be glad I was not with him…unacceptable service and professionalism.
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December 2023 by Harristine Fox
The cashier was very friendly and courteous.
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December 2023 by Donna Stuckey
This place is always busy and they were today when I needed air in my tire and the man was nice enough to help. I will go back to get tires and he kindly did it for free
