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February 2024 by Denisse Rodriguez
The absolute WORST customer service!!! The person that “helped” us had an ear bud in and was on the phone the entire time he tended to us. Checked the battery and couldn’t be bothered to stop his conversation long enough to say what was wrong and instead just nudged my husband with the machine to show him the results. Inside the store he claimed he couldn’t tell us when the warranty had expired only that it had and continued on the phone while all of this was happening. He was cursing and carrying on without any concern to what we went in for. Knowing that information we will ABSOLUTELY be taking our business elsewhere. Extremely unprofessional!!!
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February 2024 by Robert Miller
Great customer service every time I go in there and they always know exactly what I need and where it is.
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February 2024 by Brett Creeley
Excellent service. Assisted me with my purchase to get me exactly what I needed for my vehicle.
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September 2023 by Ashley Nicole
Thank you to Elton for helping change my windshield wipers while I take care of my son in my car. I appreciate it because sometimes your kids needs come ahead of your own.
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September 2023 by Michelle Mundy
Yesterday, my boyfriend and I went into AutoZone looking for some assistance on my car. We spoke with a few people, but I would like to personally thank Mr. Tyler P for helping us out. He was quick and he actually cared about our problem and getting us on our way. Thank you for not only having awesome customer service, but thanks for reminding us to give a helping hand to someone in need.
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July 2023 by Jessica Borgic
Amazing help get it done and if they don’t have they well get it shopped to them in 42 hrs
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July 2023 by Jacob Britt
This is the most unorganized Autozone with the least helpful assistant managers I've ever experienced. If you have to make a return or refund good luck. They're going to lose your paperwork and receipts in their mess of paperwork. I've gone back two days in a row to get my money back and still haven't gotten it. Never going back and recommending to everyone that you take your business to a different parts store.
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July 2023 by Anthony Amor
This is one of the worst local parts stores in the area. Manager was on her cellphone while there was a line of about 4 people waiting to be helped or cashed out. I waited in line for 30mins before even getting any type of help for some rotors and brake pads. And then waited another 10mins to even be cashed out. This place needs new management and employees that actually want to work
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July 2023 by LaTanya Baker
I shop for parts and accessories at this auto zone all of the time, the staff are super helpful and friendly, and they don’t mind assisting a lady without making us feel horrible about not being mechanically inclined. Appreciate you guys!!
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June 2023 by Austin
Tyler took excellent care of us! In/Out quickly and efficiently. Extremely well-mannered. Definitely a credit to the company.
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May 2023 by Mont Sheppard
They gave great service, and checked all my questions, and gave me diagnostics for my car! Really good place!
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May 2023 by Arlene Dameron
I needed new wind shield wipers for my Nissan Rogue. The young lady was very helpful. She was extremely patient with me. I was able to get the right wipers, and she put them on for free. Her attitude was pleasant, she was knowledgeable of her job, and she had a beautiful smile.
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May 2023 by michaela weis
Came to this location yesterday because my check engine light was on and Tyler helped plug in my vehicle to see what was wrong. He told me what I would need to fix it and even showed me how to install it properly so I didn’t have to pay for a mechanic. It was super easy and I am so grateful for his help! Definitely provided amazing customer service and should be kept around! Hard to find in Hinesville so we were super glad he was there to help!
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May 2023 by Xion Worley
Easy to find items, friendly staff, and staff helped me get the parts I needed!Overall great experience!
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April 2023 by Kamui Ecks
They were very helpful and had a friendly demeanor. The employee was able to answer all my questions and provide outstanding customer service.
