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November 2023 by Edwin Garcia
From walking in and getting approvel from a management company for my company vehicle to installation and to everyone that works there it was a great experience. I have nothing bad to say.
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November 2023 by Amanda Nieves Vinson
Every time I go Blair always has a smile on his face and ready to greet everybody not just those that are standing I love his enthusiasm. Jared also did a great job assisting me with my car and laughing at all my son's jokes. He was even able to get me set up for my appointment next week. Keep up the great work you guys.
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October 2023 by Jose Herrera
Although the prices are decent, the staff are friendly, and service is quick. The service might be just a little too quick as the tech who put my tires on left the wheel lock key on one of my lug nuts and bolted my lug cover onto it causing it to crack. I'm not heart broken over it, I already replaced the cover ($120) and thankfully didn't lose my key. But a little consideration next time pls?
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September 2023 by Christina Iannucci
Great customer service! I have never had a negative experience. Whether on the phone or in the store, everyone I've worked with has been friendly and knowledgeable.
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September 2023 by Noemi S.
Installed used partsRefunded But no resolution that it will not happen to future customers
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August 2023 by Marius Revis
08/22/2023. Great service, fast, friendly and extremely nice!! They were very generous to me and did not charge me a dime for my flat tires repair and install.
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August 2023 by Lynette F. Wilcox
Jared and team had me in and out with repairs in 20 minutes this morning. Friendly, helpful, and efficient service! Easiest 5 star review. Definitely recommend!
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August 2023 by Jordan Mullins
I'll never come here again. The guy new I needed a tire bad and they charged me over 160 dollars for 1 trailer tire. This is ridiculous. Talk about taking advantage. This will be the last time I come here. He even up charged me for the insurance for 1 single tire and didn't even ask me. Thank you discount tire for your over priced trailer tire. Karma comes around
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August 2023 by Dinah Pulver
They were fantastic. I was traveling alone and needed to get home. They replaced my flat tire and had me back on the road within 30 minutes, working a few minutes past their closing time. And they had phone ports. Just tremendous!
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July 2023 by Chase Noble
The second time I have used discount tire if Hinesville! First time was in March on my suburban had a fantastic experience! Got 4 new tires and had zero issues! Today 6//28/2023 I go in with my 2013 vw gti. And made it clear to the sales employee whom I was dealing with. That both front tires would need to be replaced and to leave the other two alone. One of witch was brand new and the other a spare.They proceeded to dig through my car to pull out the rim I had in my trunk to put a new tire on that and decided to put said new tire on the back of the car! And put the other new tire on the drivers front! I has asked 3 times to make sure sure b4 they even took the car in that they knew it was the fronts! So not only did they leave a balled tire on my passenger front with wires showing! They went rummaging through my car for no reason!to do exactly what i told not to do! Not the type of buisness ethic id expect when paying 300$ for tires especially being a repetitive customer!The I went they corrected the issues after trying to come up with excused as to why it was done. And the manager and employee whom I dealt with felt the need to talk down about be in the lobby as if I don't know what I'm talking about regarding the tires amd where they should be put on a fwd vehicle! Very poor service! Will more then likely not be using them again!
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June 2023 by Mr. Ramos
I’ve got to say first and foremost, I’ve been a loyal customer for Discount Tire for some years now ( and after today will continue being one). I had a flat on my car that was parked at my house. I called Discount tire and asked them if it was ok if I can tow my car there and see what was going on. That’s when I got ahold of Lacey. She explain that would be perfectly fine and that it had happened as well that my tire was covered under the discount tire plan, so a completely new one would come out to only $34 for the service of putting it on. I was happy with the news, and although I had troubles with the tow truck driver when I called Discount tires to give them the update that it was going to get to them late they were still of great help. I spoke to the management and they said that they could hold it for me in the shop till the next morning to be ready for pick up. I know this might get lost in all the great reviews but just want to say thank you !…. Just saying
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June 2023 by Jim 2000
Been here a couple of times over the past two years. The prices are reasonable but the customer service always brings me back. The people of upfront and those working in the shop all have the same good attitude. Whatever they are doing, keep doing it.
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June 2023 by Kylie Dasher
Always can get an appointment for same day and always gets you in and out fast. Employees make sure they thoroughly explain everything being done. Balanced my new wheels and made sure it was done properly
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June 2023 by Candice G.
Posting from a body shop. Amazing customer service! Everyone was professional. Took us in no problem to help us out with a tire mount and balance. Walked out to customer vehicle with us and discussed thoroughly what needed to be done. We expressed we needed the wheel to be handled with care and they reassured us and made sure our needs were met. Love how efficiently the business was run. You can watch the work being done from the waiting room. Thank ya'll for all your help!
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May 2023 by Dylan Cook
Definitely recommend this shop for any of your wheel/tire needs. I came to them with mine and they helped me out very quickly despite my specific requests. We did have a mishap with one wheel getting damaged, however they handled it very well and made it right.5/5 fast service, good work, and if they make an honest mistake they own up to it!
