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December 2023 by Desirae Chattam
Definitely recommend. The staff is always upfront with pricing and expectations before starting any kind of work. Very reasonable pricing. I return here every time I need something done to my car and have never had any issues. Staff is always friendly and understanding.
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November 2023 by ricky sam
Someone very close to me recently had their oil changed and based on my recommendation paid for full synthetic oil (approximately $85), The sticker placed on their windshield indicated the next oil change due would be in 3,000 miles or in 3 months (whichever comes first). This is a total rip-off because synthetic oil on most vehicles has an oil change interval of 7,500 to 10,000 miles and in some cases even more depending on the vehicle make/model. Anyone with basic mechanical knowledge knows that 3,000-mile oil changes even when using conventional oil is a thing of the past due to better engine and oil technology. I discussed this issue with the shop manager/supervisor and to his credit he explained that he has no control over this policy. This issue needs to be addressed at the cooperate level of management so that other customers do not get ripped off.
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November 2023 by Jerecia Lee
They provided same day excellent service! I dropped my car off at 8 within 2hrs I received a call about the problems and cost, I gave them the go ahead, and within 4 hours my car was done. I highly recommend them.The dealership was going to have my car for a week just to look at it!!!!
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November 2023 by Sarah Peterson
We had a couple of great experiences with Express since moving to the area. They were fast and reasonably priced for my oil change and tire rotation. I also had them repair a tire for me, I did have to go back and have them rebalance that tire,vas it wasn't done correctly the first time. But they didn't charge me for that as I went back within a week. Everyone there was professional and polite. We will definitely be going back for any future needsServices: Tires
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November 2023 by Victor RodriguezTorres
Excellent and timely, I received a great explanation of the work performed and reasonably priced labor.Very welcoming, professional, and attentive receptionist. A highly recommended this place...
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October 2023 by Christopher Chestnut
6 months ago I had an axel replaced on the passenger side of my 2011 Impreza STI, happen to notice grease on the inside on my wheel and saw that the axel that they replaced had failed. Took it to the shop to try to get them to replace it since it was under warranty but the main manager was not there and was told to come back. Came back when the manager was back to try to get it fixed, he said “ok” but they did not have the part in stock so they had to order it and it had a lead time. I had already had an appointment with Subaru for a clutch assembly replacement, I drove from Allenhurst Ga, to Chatham Parkway Subaru then was told my vehicle was not safe to drive, and was told that I would have to get that part replaced. I had informed Subaru that I was waiting to get a response from express oil and tire in hinesville regarding the cv axel. My car sat at Subaru for 3 weeks while waiting to get a response from the manager because he was waiting on a response from the regional manager. With it already being 3 weeks waiting on a response I had to pay $400 plus labor to get it fixed at Subaru because I needed my car. At this moment on today’s date 10/16/23 I still have not received a response after I was told many times that I would receive one.Services: Transmission
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October 2023 by Kandee Pink
They did what they was paid to do, which was change the oil. A little costly if you ask me. The paper said they checked this and that which I they definitely didnt. Had lot of recommendations checked for service needed, honestly just think that was based off the age of the vehicle. They did do it within 15 mins.
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October 2023 by TheContractorman2003
Wonderful Business! I was traveling from TN., and hit some major bad areas on the interstate...I was only in town for 2 days for work..and my truck was pulling to one side, and wearing out one of my Michelin tires....The gentleman I spoke with said they were booked, but made a special accommodation for me knowing my situation...Service techs were top notch, and had me complete in a little over an hour!!!! 5 stars for this business, 5 stars for the friendly staff, and 5 stars for going above and beyond!! Thanks guys for getting me back to TN safe!
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October 2023 by C. C.
!!Edit!!The store manager reached out to me. He was very nice and wanted to get to the bottom of the problem with me. I will be going back for service this week and if all goes well I will up my review even more. He was very helpful. Thank you. For context a (I believe no longer employed) employee said that he would not be able to do my oil change because he would have to remove the stock (not aftermarket) supercharger on my car to change the oil. This employee seemed rude and like he knew better than me. (This is after I sat in the bay for about 20 minutes waiting for them to change my oil) so I left and went down the street and got it changed. BUT the manager was very understanding and respectful. He said that is unacceptable and that the employee should have gotten someone to assist instead of sending away a customer. Thank you Charlie and I will see you this week!They have no idea what they are doing.Do not go here.
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September 2023 by Derrick Wright
They do good work. I specifically like the quick oil changes. It started to get a lil shaky but they did good in my A/C. Still will go here and recommend for vehicle services
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September 2023 by Kubra Cingirlar
I called and asked for full synthetic oil change price, he told me $39.99. They charged me $88 at the end. And it’s just for 3000 miles. Ridiculous! Don’t recommend this store anyone.
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July 2023 by Rafael Agosto
Extremely unhappy that I get oil changed with $60 oil I purchased to use and drove car home just to find a puddle of oil in my driveway from a big leak. I mean it shouldn't be hard to change a oil filter but clearly the tech doesn't know how to do it correctly. Will not be going back here for a simple oil change. Back to store to buy more oil that was wasted by them. Spoke to manager and reply was "drive it back in and we fix it"..........it's leaking oil why would I continue to drive it to your place leaking oil since yesterday ??♂️
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May 2023 by Adrianna Hill
I’ve been coming here for all my car stuff recently and I just wanted to commend Aquan for his excellent service! He was so kind. He explained everything that needed to be done to my car. He wasn’t pushy at all and his knowledge about everything made me feel comfortable about what I was getting done to my car. He thoroughly explained everything! 5/5 stars for Aquan! Thank you so much Aquan:)Services: Wheel alignment
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May 2023 by Antiko Battle
Colt was Great. He told me everything that was wrong. Showed me what needed to be fixed. Fixed the issues he found. Would gladly recommend.
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April 2023 by Ansley
Went here for my oil change during my lunch break at work! Ben did an awesome job and was so nice! Will be coming back in the future.Service: Oil change
