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February 2024 by juanita newsome
Customer service was awful
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January 2024 by brian boback
Great employees
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January 2024 by Fang Regalia (Fang King)
I will NEVER buy from GameStop in Hinesville if john is working there. Rude over the phone rude in person. My husband wanted to put hands on him. We just left and bought it at walmart instead.
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November 2023 by Min Data
Going into the store is amazing, very large selection and helpful staff.But trying to call them is horrible. They do not pick up their phones ever.
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September 2023 by Destiny Bitting
I do NOT recommend this game stop whatsoever! The manager was SO rude. I took back some games that were rated E for everyone and he refused to let me return them. The cashier who helped us the first time was there but the manager would not let me speak with her when she was the one who told us we had 30 days to return the games. Apparently that’s not the case and you only have 7 days which you can only find out if you read the bottom of the receipt. As I attempted to explain that games were for my 4 year old son who couldn’t figure them out the manager told me to buy the games that were rated E for everyone even though that’s what I did!!! I immediately left and called the other game stop in Hinesville and they agreed to let me return the games and swap them out. Do not recommend supporting this joke of a store.
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July 2023 by Santoine 112
Ok, great store greater customer service. I managed to get a Starfield controller from this place that I'll probably never open ?. Yet I most say there was only one in the area so not sorry I beat everyone to it. Just the atmosphere screams gaming and more when you walk in the door well done ?
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July 2023 by Raven Lance
Dont waste your time here. Staff is not knowledgeable on all policies and are giving out false information then wants to blame it on employees being new…. Not an excuse. Train staff properly and it would be no confusion or issues. Next step is reporting to the BBB.
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June 2023 by taboo skate 728
Customer service is always great I give this place a 10 out of 10
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May 2023 by Phillip Blangor
Plenty of options for browsing
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January 2023 by T P
The young man working was very helpful and kind.
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December 2022 by Chris Anthony
Very patient and polite. They answered all of my questions and gave great advice as well.
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November 2022 by Harold hodge
Friendly staff and helpful. Great selection of games and accessories.
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November 2022 by BoiyGotDrip BoiyGotDrip
I shop here every now and then and the employees here aren’t that bad actually. They are nice people and are very helpful and I was very satisfied with every product that I bought from this store. As long as you know what you are going to get and know your games then you will have a great experience. A life saving tip to having a great experience is to know what you are going to get from here before you come here. It’s called GameStop for a reason lol.
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November 2022 by Shawn Waynes
The store itself is unorganized.I pre-ordered a game and it was released on a friday. On the same day it was released they stated they did not open the box it was delievered in and it will not be opened until sometime the following Monday. Really!!!!!
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October 2022 by Shelby Salinas
Do not talk to or do any business with the gentleman with glasses in a bright blue and green Dragon Ball Z hoodie, so rude and condescending! For pro deal days we stopped at 3 gamestops total with this one being the last. First two gamestops told us that for pro days there’s over 160 games on sale (can view online as well to confirm) and both stores had no problems checking which games counted for us and which didn’t since the sheets hung up only had about 5 total games shown and couldn’t fit all titles on sale. When we got to the last GameStop (this location) we asked about some other games we hadn’t noticed at previous stores and this gentleman immediately shut us down without checking and made us walk to the store to point at the sheets that only those few games counted. He was so condescending with attitude and also so very wrong! So many games counted and he helped with none. Avoid this guy, he’s rude and belittling and wrong about their own sales!