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March 2024 by Sherry Long
I had a great experience at Kay Jewelers in Hinesville! The ladies helped me with several different requests concerning a new ring and an old ring, cleaned the old ring and some earrings! Thank you so much for your kindness!
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February 2024 by Brock Heath
The service is perfect!!!
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January 2024 by Daniel Peralta
Never answers the phone.
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July 2023 by Debra
The personal were very friendly and helpful. The store was clean and had a pleasant atmosphere.
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May 2023 by Loyal Tee
I stopped in to simply get a clasp on a necklace repaired, but for $200--I could go buy a whole new chain....clasp and all!!
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May 2023 by Jesse Hobbs
Mrs. Tiffany was a pleasant rep to help me with my ring choices. I highly recommend her to anyone
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May 2023 by Tayler Pearson
I had a great experience with Kiera and Abby. They took great care of me and made sure I was happy with my purchase. Definitely recommend!
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May 2023 by Tianna Hopkins
The sales associate was very sweet and knowledgeable! She also was discrete and kind!
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May 2023 by Tremayne Williams
Amazing customer service....made my time there so much easier ?
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March 2023 by Ethan Slembarski
I’d literally rather eat a pile of sand than try to spend multiple thousands of dollars at this store again. So painful to return or exchange an item it’s ridiculous. There’s no way I spend a dime at any Kay jewelers the rest of my life. What up zales
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March 2023 by Destiny Smith
Mrs. Theresa did a great job helping my husband and I picking out a wedding ring. I highly recommend her to anyone who needs professional help looking for a beautiful ring. Thank you again Mrs. Theresa! Sincerely, Destiny Scott.
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March 2023 by Pedro Urivi
Danielle was so helpful! Great experience!
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January 2023 by Kaylaann Medrano
Tina completely ruined my experience picking up my new wedding set. My husband picked up my ring after being sized and I thought it was sized too big. It was literally spinning on my finger. I went in less than twenty minutes after it being picked up and asked for them to check the sizing for me. Tina blew me off and proceeded to stand in the back and repeat “are you sending it out, are you resizing it, are you resizing it” over and over and over all while being completely rude and acting like I was being an inconvenience to her. When I said I wasn’t sure she proceeded to roll her eyes and go to the back. The lady who needed up helping me, Danielle, was very sweet and understanding that I was upset. She helped me put s guard on it until I decided what I wanted to do about the sizing. While Danielle was putting the guard on for me, Tina huffed and puffed in the background all while repeating the same thing about resizing it again. When I thanked Danielle and told her how helpful she was Tina laughed. I asked for Tina’s name and she said “why” and proceed to again roll her eyes and act very rudely. I would rather sell my new ring than ever step foot back into this store. I’ve never experienced a place where you are spending large amounts of money on something just for the staff to treat you like garbage. Do not spend your money here
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December 2021 by Jessica Greene
This location and the staff is the worst. Asia and Bri are both rude. They have had my bracelet for two weeks, called them today to find out the bracelet has been back for three days, Noone called or emailed me about it. Then they want to have an attitude because I want "MY" bracelet and would not let anyone else pick up the bracelet even with the repair ticket. This location and the staff here are a joke.
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December 2021 by Jazmyn Cherry
Love going here. Staff is friendly and not just out to make a sale but to ensure the customer is satisfied. Some days I walk in to look and others I make a purchase. Neither day am I pressured.
