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January 2024 by Sheldon Banks
They shut my account down because I at the moment remember where a deposit came that was a year ago but but I get a statement every month yet they haven't released my money ridiculous
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January 2024 by Richard Daley Jr
Awesome employees and great location
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January 2024 by Zachary Boucher
Every time I’ve come here over the last few months the ATMs never allow you to make deposits.
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December 2023 by 814CR084t
Kiara went above and beyond helping me understand the benefits and upsides Navy Fed had to offer.
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July 2023 by Sunny Guerra
This branch has been fantastic! Specifically Lori and Kiara, they both went above and beyond to help my husband and I fix a significant issue caused by a dealership while purchasing a car. Im very thankful for both of them. They even made it a point to stop me when I came back for a withdraw to make sure everything was still going good!
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July 2023 by Bernice Orange
It is a great bank an wouldn't want it any other way. Helps you know an grow
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May 2023 by Loyal Tee
I used the ATM so it didn't take long for me. My past dealings with going on the inside, I usually had a long wait, but they're super friendly & helpful.
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May 2023 by Viciousone V
The Banker Kiara really helped me out. I was already stressing about a situation and she reassured me in a warm and kind voice that she would handle the situation. She further explained to me some information that would help me in the future. I did have to wait a little while in the lobby but Kiara welcomed and understood my frustration. Calmed me down and reassured me I had no worries because she would handle the problem. She went above and beyond to provide me with more information to prevent situations. Kiara thanks for making me a satisfied Navy Federal member .
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March 2023 by Ann W.
We visited NFCU in Hinesville, Ga on March 23, 2023. We had several business transactions to conduct. The staff member who helped us is Paola. She was so helpful. Paola patiently answered all our questions with a smile and handled all our transactions. She is very knowledgeable and professional. A true asset to NFCU. We will definitely seek out Paola the next time we visit the Hinesville NFCU location.
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March 2023 by D CKANG
The Navy federal is like family to all military branches. Hinesville home of the GA base for many national and international service men and their families depends on Navy Federal.Very accessible on the veteran parkwayThis branch serves i family of servicemen.It is a household name in this community and its environment. Staff are always courteous and friendly helpful and very informative. I had to call customer service many times and my call always resulted in peaceand assurance.At one time it was my debit card pin,Another time it was a wire transferDirect deposit set up.Auto loan brochureATMAnd always a branch visitInquires etcDuring the week it is regular flow of traffic but on Saturdays it pretty busyclose by 2pm. whatever is your most urgent need you must get in on timeDon't forget their mission statementIt boldly states.#OUR MEMBERS ARE THE MISSION#this location means good news for membersNavy Federal will be here for the long hall.Longevity and legacy hold them firmly and totally to their service and mission.For Internationals members always google before you goGoogle map and navigation system will always give you peace of mind as to make your way to your destination.Google local guide forNavy Federal Hinesville GA
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March 2023 by Dr D CKANG (Prophet)
The Navy federal is like family to all military branches. Hinesville home of the GA base for many national and international service men and their families depends on Navy Federal.Very accessible on the veteran parkwayThis branch serves i family of servicemen.It is a household name in this community and its environment. Staff are always courteous and friendly helpful and very informative. I had to call customer service many times and my call always resulted in peaceand assurance.At one time it was my debit card pin,Another time it was a wire transferDirect deposit set up.Auto loan brochureATMAnd always a branch visitInquires etcDuring the week it is regular flow of traffic but on Saturdays it pretty busyclose by 2pm. whatever is your most urgent need you must get in on timeDon't forget their mission statementIt boldly states.#OUR MEMBERS ARE THE MISSION#this location means good news for membersNavy Federal will be here for the long hall.Longevity and legacy hold them firmly and totally to their service and mission.For Internationals members always google before you goGoogle map and navigation system will always give you peace of mind as to make your way to your destination.Google local guide forNavy Federal Hinesville GA
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February 2023 by Jerry Henry
Navy federal,right when we walked in everyone greeted us and were friendly. The bank was so neat n cleaned and the young Lady that helped us set up our acct was very helpful n polite . It was such a pleasure becoming a new member. Thank youJerry n Dawn Henry
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February 2023 by Matthew Mcknight
I went to the Hinesville Branch of Navy Federal today and Kiara was a customer service guru. Kiara handled my credit card issue with such professionalism.Kiara brings good credit upon herself And Navy Federal Bank as a whole she is what customer service is supposed to look like. Signed 1 Happy Customer
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February 2023 by Michelle Maddox
Kawi and Paola at the Heinsville Branch have been so helpful to my mom during this time of transition. They listened to her needs and offered great information to help her make the best decisions for her situation. (5 stars)Too bad the National Office and the Survivor Benefits Department can’t be as helpful. ( no stars)
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January 2023 by F DACOSTA
I’m definitely not happy with the hinesville navy federal services I went to deposit 15k yesterday and one of the black women behind the desk took 100$ off the top of money. I didn’t want to make a scene because I felt I couldn’t prove that she stole from me. But i know What I had I counted it about a hundred times before I went to the bank. I’m just frustrated and disappointed that navy federal would have ppl like this working for them
