“Absolutely wonderful experience. From the Initial call to completed visit. Tiffany, the customer service rep, was amazing...she did everything she could to get us in a quickly as possible. The nurse/tech was amazing. Valeria was caring and compassionate and the epitome of prfessionalism...she took great care of my little girl and was so through. She was also fabulous at explaining options and treatment. Dr Hammonds was superb. She listened to what I told her about my cat...and made the decision she thought best. The care and compassion made for a very pleasant visit. I have found my vet.”
“Today our family had found a very injured kitten in the plaza. We took the kitten to petsmart to find out if they could help us or point us to someone who could. The woman who helped us (I think she was the manager) went out of her way to call a vet in the area who was able to assist us with the kitten. This woman truly cared and it showed. Thank you so much for being kind.”
“I wanted to take a moment to recognize Shalimah at Petsense for the amazing customer service she has provided for my French Bulldog, Chapo.
Chapo has food allergies to both chicken and beef, and finding food that doesn't contain those ingredients can be very challenging since they're often used as fillers in so many pet foods. Shalimah has been incredibly patient and helpful throughout the process. She always takes the time to listen to my concerns, asks questions about Chapo's needs, and even carefully checks ingredient lists to make sure the food is safe for him.
She has been helping me for quite a while now, and her dedication has made all the difference. Thanks to her, Chapo finally has food that he loves and that doesn't trigger his allergies.
What stands out most is how genuinely caring and friendly she is. She never makes me feel rushed and always treats Chapo's health concerns as if they matter to her personally. Shalimah is the reason I continue to shop at Petsense. Employees like her are hard to find, and I truly appreciate everything she has done for us.
Thank you, Shalimah, for going above and beyond for both Chapo and me!”
“My family is very new to owning an aquarium and pet fish. Stopped by to view and purchase our first fish for the aquarium and to ask some questions to ensure proper care and maintenance. The staff was very friendly and knowledgeable. He assisted me in picking the right starter fish and answered multiple questions over the phone. My family is very excited to watch our aquarium flourish and will be visiting the store soon to add to our fish family.”
“Love this store. They usually have what I need when I can't find it anywhere else locally. They have good prices and can always get deal because of their loyalty program. If you can't find home and garden related stuff at Walmart, Lowe's, or Home Depot, head over to Tractor Supply.”