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July 2024 by Cheryl Ferrin
The staff and manager are rude are not willing to help with any of your issue I have never seen the laziness of this store I would never recommend this store to anyone and don't waste your time calling the 844 number cause they will not do a dame thing this company and this store should close they are a joke
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July 2024 by LW 300
If I could give a 1,000 zeros I would for one they no longer can keep groomers two the staff upfront are disrespectful especially WHISPER ive been going to petsense for years and today is the day i've had enough my dogs nor i will EVER return there they are extremely rude and i see why they can't keep groomers no one wants to deal with the nasty employees and management STAY AWAY FROM PETSENSE!!
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June 2024 by Sheyla Arellano
The place is very good
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June 2024 by Jessenia Ortiz
very well stocked and easy to buy
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June 2024 by Janelle Jones
Don’t even come here, if you care about your animals wellbeing you would just go to PetSmart up the road. They’re disgusting here. Manager is weird and will just stand around to watch you and constantly ask if you need help but never helps
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June 2024 by Pink Woohoo (Di)
Didn't have what I was looking for but the experience shopping there was fine.
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May 2024 by ELIZABETH PARK
Save the money and just go to tractor supply.
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April 2024 by W B
Fav pet store
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March 2024 by Kristie Barnett
Always helpful. Found exactly wut I needed now me and my pet are a much happier couple lol
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February 2024 by M
This whole staff is ate up go to PetSmart down the road don’t waste your money
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February 2024 by Ava Wilson
This store gives the worst customer service. I was crawling on my hands and knees, struggling to get a big box of cat litter to the cash register. The store clerk, Bri looked at me like she didn't know what to do. The customer that was at the counter had to be the one to ask me if I needed help. Then, when I spoke up and told the customer that the store clerk should've been the one to ask if I needed help, the store clerk proceeded to laugh at me and say that I could've asked for help. If you're a store clerk, and you see a customer crawling on their hands and knees struggling to get something to the register, you are supposed to help them immediately. This store clerk really had the nerve to tell me that I could've asked for help. Of course I did. You just think that I enjoyed having to crawl on my hands and kness to get the big box of litter to the register? Are you dumb? No customer should ever ever have to be the one to ask the store clerk for help, especially if they're crawling on their hands and knees to the damn register. I wish I could give this store zero stars.
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February 2024 by Mike
This whole staff is ate up go to PetSmart down the road don’t waste your money
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January 2024 by M Clifton
My dog loves being groomed here. Hard to keep staff. They have "computer issues" often and lose your appt. It has happened more than once to us. And they will not accommodate you by fitting you in on another day for their error.
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January 2024 by Judy Hobson
Always a good experience.
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January 2024 by Darius L.
Grooming services are unreliable, I have had two appointments canceled by the store. One was canceled due to their website having technical issues. The second appointment was canceled with zero explanation.