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February 2024 by Rey R
Chad is the man
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December 2023 by DC Midgorden
Warren makes service work on my vehicle Such a pleasurable experience.Thank you guys!
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November 2023 by David Eichelberger
Awful experience. Sold them my Bronco that I had to wait 2 years for, and they took 6 weeks to pay me. I bought a Jeep from them and told them the clutch was rattling. The service manager told me it would" open a can of worms" if they tried to fix it. I asked to split the cost buying the parts and they install it for me. They refused. I had to bring it to the Jeep dealer who heard it rattling, diagnosed the bad clutch and replaced it for me. I just was disappointed because I thought 111 years in business would mean more. $1400 later the Jeep is perfect.
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November 2023 by christine spence
This is for the service side at JC Lewis Ford of Hinesville. I was driving my 2023 Ford Bronco Sport down 84 and my passenger side view mirror fell and was dangling. I didn’t hit anything at all. The service tech said it looked like it was purposely pushed down and broke. I didn’t break my vehicle but they made it seem like I did it. When you look at it closely it looks like there is grease and glue on it. Like someone tried to repair it before. This vehicle is brand new why would I break it. My vehicle isn’t abused at all. They told me warranty wouldn’t cover it at all. I also asked them to check my rear window about air sounds. I was told it was normal. The paper I received said you have to test ride the car at 40mph to see if it’s a defect or anything. My car wasn’t test rode because the gas mileage didn’t change from when I dropped it off til I went to pick it up. I went there this morning to pick up my vehicle and my screen isn’t working. So they put me into a rental. We stood at the rental department for a good 30mins before they asked what we needed. An employee there told us he saw us standing there for a while before they talked to us. I don’t have nothing against the sales side because our sales rep is amazing. He has definitely gone above and beyond. Most sales people will stop dealing with you after the sale.
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October 2023 by Dennis Shasteen
Had service done on my car, was quick and efficient. Tried another place months later. Only $5 cheaper. Charged for stuff that should have not been. Just oil, filter, and changed drain plug. Was nothing wrong with the old one. Tires weren’t rotated. Brake pads not checked, few other things. Ford does all those things for around same price.Ford, I’m bringing my other truck in to you also!!
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October 2022 by DGood GA
This is the only place I bring my truck, the service advisors are always friendly and the work done is always top notch and they send you video of initial inspection and of work being done.
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June 2022 by Heather Kindred
Mr. Warren was patient and kind as he walked me through my breakdown and repairs. Even though I had a lot of questions he never once got annoyed and was able to explain everything to me. Highly recommend working with him when visiting the quick lane!
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March 2022 by Jack _
I stopped by with a nail in my tire and they repaired it quickly. Was treated well by everyone there including Mr. Bacon. Clean and professional store.
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January 2022 by Robert L
The service and attention to detail at the Quick Lane is impressive. Both Warren and Brittany at the desk are professional and understand customer service. The mechanic staff is efficient and knowledgeable. This is a great place for automotive work.
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November 2021 by Douglas Wallace
Beautiful Job as usual
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November 2021 by Derek B.
Look under the hood and car before you leave! I have had to replace bolts that the mechanic forgot or was too lazy to replace after removing them to access the oil filter, Ive also found that the mechanic didnt tighten down the oil filter and I was leaking oil but didnt know because my engine cover was hiding the leak, found the lug nuts way over tourqed, and you are going to be there forever...absolutely no trust in this company and I'm doing the work myself now!
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October 2021 by Miranda Thomas
This is the go to place for professionalism. Staff is always helpful and friendly
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October 2021 by SONIA Little
Excellent service. Excellent customer service.
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July 2021 by The Hated WRX
If you got a low car or have anything passed -1 degrees of camber. Don’t even waste your time coming over here.
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July 2021 by Larry Wooten
Great service.
