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February 2024 by Arlene Dameron
Inexpensive, and friendly service,
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October 2023 by Debbie Grant
Very nice and helpful staff.Friendly people and fast service in Hinesville
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September 2023 by Wesley Leverett
Reserved a 26 foot truck a week in advance. Show up the day of and am told those were given to other people with one way uhauls. I got a 20 foot truck recommended for a 1 bedroom apartment, for our 4 bedroom house.I wish I had been told ahead of time so I could have gone to another location and tried to get the truck we needed. This made our moving very stressful and harder than it probably would have been.
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August 2023 by tankcommander33
The store rep, Cassy, was the best and should be promoted to Regional Manager. I'm sure her dad is amazing to have raised a daughter like her.
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July 2023 by Jeri BringsHimBack
Super friendly and amazing, clean truck and helpful with all my questions.
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April 2023 by Eddie Epic Playtime
Great customer service, fair treatment and excellent planning. This location does an outstanding job helping out. I felt like they went above and beyond to make me feel like I was getting the best deal. The gentleman answering the phone is a true professional. I am grateful.
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April 2023 by Just Say Wynn Towing
beware, this is not a real U-Haul place. It is just a rental place, but it is not the real U-Haul corporation even though their business says U-Haul on it this is some franchise or other hustles, but it’s not real one.
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April 2023 by David perez Dominguez
Worst place deal with when some staff don't under stand basic towing set up
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July 2022 by Elizabeth Mills
Brandon and Cass were excellent! Very fast, friendly and knew exactly what they were doing. Thank you!
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June 2022 by Nautica25011 Nautica25011
Taylor has been great help to us in storage of our BMW. They kept it in excellent condition and started and clean and covered. She assisted me and my daughter with coordinating pick up our vehicle and preparations. These extra kind actions are extremely appreciated considering I live in far off Japan. Highly recommend this facility and staff are highly professional, worth every penny.
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February 2022 by logana320
This location did not have 24/7 pickup available, which ended up with me driving to another location 25 minutes away, taking a different truck than what I reserved, and Uhaul charged me for dolly and moving pads that weren't in the truck because of the issue aswell as for gas when I left more more gas in than what I picked the truck up with. I will not be using Uhaul again to move.Update: For transparency one week after my rental the overcharges were finally adjusted and removed for the services not rendered and the gas credit was adjusted.
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February 2022 by Analyse Johnson
Do NOT do service with them! They have scammers working for them.
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November 2021 by Tucson Ritchie
Charged me for safe travel insurance. Never ask me if I wanted it. My insurance was enough to cover the 6'×12' trailer. Other than that, they were very polite and professional.
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September 2021 by Avery C.
I have moved many time thought-out my military career and often used U-haul to support my transitions. I can say for certain the staff at this location are beyond helpful and professional. Ever issue I had with my current transition was a addressed timely and with utmost professionalism. They far exceeded in creating a positive service experience. I would encourage people to go out of there way to support this particular location. You will not be disappointed!
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August 2021 by tj CPeters
The lady I spoke to (which I don't want to give her name here) but she was so very helpful. So far we haven't picked up truck and tow dolly, but we feel very confident. And the prices are great
