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February 2024 by AnaNicole Crocker
Caden and Joshua were wonderful to work with
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February 2024 by Brian Nicklaw
Brought my car in to have the front two tires balanced. Watched them only balance the passenger side one. I questioned them if they balanced the driver side one too and they told me yes. So when the guy brought my car to me I asked the guy who actually did the work and he said they told him to balance only the one tire. I made him bring it back in the bay to have the driver side balanced too. When the manager came to talk to me he was trying to tell me that my shaking steering wheel was because I needed new tires. Needless to say my steering wheel is fine now I just needed the tires balanced. Always watch them when you request work done on your car, never trust the shop coming from someone that does all my own work on my car, I just don’t have the machine to balance tires.
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February 2024 by Kristie Tillett
I have never met a store manager with as much compassion as Josh @ the Hiram, Ga location. Truly helpful and sympathetic. I will never go to another tire place again. Thank you for your service.
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February 2024 by H Norton
Excellent all the way around. Prompt. Informed. Courteous. Highly recommend.
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February 2024 by Mark Morris
Great people, great prices, and great service. I love that I can order/schedule appointments through their website, making it convenient.
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February 2024 by Christine Garza
Like this place
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February 2024 by Original Reformeddave
Why did y'all take down the military flags
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February 2024 by Carolyn DeWitt
Great customer service. Reasonable prices on tires
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February 2024 by Ella Jones
Good service
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February 2024 by Priscilla Edwards
Great place to know of.And great customer service!!
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February 2024 by David Taylor
Been getting my tires and rotations done here for probably 15 years. They have always made everything satisfactory. They have gone above and beyond multiple times. Not every initial outcome was perfect, but they have always ensured the final outcome was satisfactory.
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February 2024 by Jordan Adams
Why would I set an appointment for 5:15 and they not even take my car until 6:32??? Whats the point? And when I asked they danced around telling me how long it was going to take. I asked at 5:50-ish and was told "it'll be dine within the hour." So...here I sit. At 6:40 and counting. My car not done. And when I looked thru the window they hadn't even started ither than moving it back. Extremely disappointed.
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December 2023 by Uno31
I have been using the Hiram location for years! However, I attempted to schedule an appointment, but the website indicated only walk in was available. I arrived at 12:15 and was told that it was backed up and it would be a 2 hour wait. However, other customers that came in after me was service and left and my vehicle had and not been taken back to service! The customer experienced today was below par! I definitely would not recommend this location. The service was biased and the manager only gave excuses for the poor service!
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December 2023 by Reagan Wilson
i had a very awful experience here. been going here forever. tried to get my tires rotated and my car is only 2 years old and they told me i need to get 4 new tires !! ridiculous!!! takes advantage of women !!! i went to 2 other places and they said i dont need new tires !!!
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December 2023 by Jaris C.
Before going to Hiram's Discount Tire, I read some reviews. There was a mixture of positive (praised the quality and speed of service) and negative (criticized the wait time) reviews. So when I went there to get a flat tire looked at/replaced, I went in with those reviews in mind. After waiting for maybe 5 minutes, I was quickly checked in by a salesperson. We went to my SUV and looked at my tire. Without hesitation, he told me that I will need to replace the tire. Luckily for me they had a similar tire in stock. I bought it and a warranty for it and all my tires. In the end, I didn't even have to wait the full hour for my new tire.