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“I walked in only to do some comparison shopping and was greeted by the smile of Diamond! I wasn't there long before I knew that I didn't need to go anywhere else. Great customer service from Diamond and all who were there. I will never again buy paint anywhere else but PPG!”
“Good service today and had fun with the employees. The lady that makes keys is very good and does them the old school way! If they don't have a blank you find it and she will make it!”
“Personally I wouldn't shop there. I've to go in there because that's where my boss gets his paint. The female clerks are very rude!!! It's probably just me.”
“Dropped by the Trenton Ace Hardware after neither the Henagar or Rainsville had splines to replace the screens in my windows. This store is the Super Walmart of Hardware Stores. The building was clean and well-maintained. The merchandise was unbelievable and they not only had the splines I needed but had them in different colors, too. Notice staff was all very young. The item I needed I was familiar with. Wonder if the staff is able to answer questions; they aren't old enough to had very much experience. But whoever hired them--it seems--made sure they had learned enough, already, about courtesy and good Customer
Service!”
“Picking the right color! Why does all the colors look alike when you arrive at the paint store?? I went to Sherwin Williams today with a color in mind but then got very confused. Anton at the Dallas Highway location took his time and showed me colors that would look nice in my room. He didn’t make me feel rushed or that he was too busy to assist me. Thank you so very much for your patience and for your expert advice. I Can’t wait to see the paint on the wall?”
“Helpful staff! Held my product for me when another store called and asked to locate it. Took my order and I was out of the store under 5 minutes. Packed my paint in a box and even carried it to my car! Thanks, Aldebaran!!!”
“Great location, filled with helpful employees. Bought a few household items needed for a newly purchased house as well as had some keys made. Everyone was super friendly and helpful. Lovely store, too. We will definitely be regulars.”
“Bought a chainsaw bar from this location. When I got home, put it on the saw and it was bent. Went back to the parts department and was DENEID both a refund and/or exchange of the defective part. The exact words of the fellow behind the counter was "you should have checked to make sure this new part wasn't bent before you left the store."
Update: The very polite and professional parts and service manager, Stan, reached out to me over the issue, and has agreed that it is necessary for a replacement bar to be mailed to me at my home town 2 hours away.
Although I had a foul experience with one employee here, management saw to it that I was treated fairly in the end, do I redact my initial rating. Would be five starts if it hadn't been for the confusion and negligence of the staff member who troubled me.”
“Met with assistance as soon as I walked in the door. The cashier directed me to an area where an employee helped me find my purchases. I was in andout in less than 5 minutes.Excellence service.”
“I went there some stuff.The stuff there are incredible.The young boy helped me pick out what I need.He is very patient. It’s near my house, I haven’t been here before. I should come here,very convenient and very good service ??”
“Hello every time I go into this store miss bee is a blast heart felt and helpful. As is the rest of the staff . Extremely professional for a good year since I’ve moved to this area . Thank you so very much ! Tammy”
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“I came in there with a sample from my wall and the ladies here were amazing to match it perfectly. They were very nice and professional and made sure the paint was perfect!”