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July 2023 by Kaitlyn Smith
Bill Edger, the manager of this branch, helped answer all of my credit card questions in a friendly, professional manner. Hiram is my favorite branch by far!
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September 2022 by Sophie Ricard
Wow I’ve been with regions for 10 years and this is the first time I’ve had someone be so rude for being asked to do THEIR job. I asked her about a charge that was pending on my account and she looks at me and says I don’t know before she even looks at my account Disappointing, wish I would’ve gotten her name. Won’t be back to this location.
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June 2022 by Mrs. C.
Everyone in the bank was friendly and helpful. I needed something done that the employees had not needed to do before and Rachel and the manager went out of their way to get it done for me. I appreciate the great attitudes.
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January 2022 by Jalysa K.
Courtney was absolutely amazing! She helped me with a banking issue I have been dealing with for a week and showed great customer service. I would definitely recommend doing business with her!
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October 2021 by Bev R.
Just moved here and our bank is not in Georgia. We opened new accounts at Regions, and each one the bank staff we dealt with was super helpful and kind. Really appreciated their care & customer service.
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October 2021 by Karl A.
The bank tellers at this Hiram branch are extremely racist. I was profiled immediately and even though I had a member of another branch confirming I was owed money and given instructions on how to procure my money still acted like they couldn't process the transaction. Very unprofessional and should be better trained
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September 2021 by Christina Garcia
So I went into this location in Hiram lady and I went in there together because I was selling a car and I didn’t want to take the money orders she got from recent regions so I asked the lady if I could get cash instead of money orders so we went into the bank together up to the teller and the teller said, well I don’t know why she would want cash and I was standing right there and I almost said something but I didn’t I should’ve but it’s really none of her business why I would want cash she was young dark-haired girl should’ve got her name but I didn’t that’s just the rudest unacceptable comment I’ve ever heard.It’s none of her business
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February 2021 by gyj1911
The Hiram team has great customer service and the representatives ensure the plans meet your financial goals. Thx
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August 2019 by Alex P.
The in-bank customer service sucks. They move so slow and have bad attitudes at this location. The one in Austell is 10x better.
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March 2016 by Tracie L.
I go in this bank every week and every week I cash deposit my check. One other time they deposited my check wrong and it took days to get my money. This time I told them cash deposit and I get to the gas station to find out they did it wrong again. Great I'm almost out of gas and I go back to bank to find out it's been 15 min and nothing can be done. So I'm out of gas with no money. Wtf
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November 2014 by Nicollette C.
The employees ALWAYS tell me when I have accidentally given too much money for my deposit. They never complain about constantly having to give me new bank bags. Best of all, they have great customer service. I just wish the Hiram location was more convenient to where I work.
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October 2011 by Nancy M.
Went with a friend to pick up a car she bought used. Went to Regions Bank to pay off the loan, after 2 trips they got the title and bill of sale. They were then told to go to customer service because the bill of sale needed to be notarized. After waiting for customer service we were told they couldn't notarize it because neither the seller or the buyer had a checking account with them. Argg.