Sally Beauty at 5220 Jimmy Lee Smith Pkwy in Hiram, GA is known for offering a wide selection of salon-quality products at affordable prices. Customers can find everything they need for hair care, hair color, styling tools, accessories, cosmetics, nail care, and salon equipment, making it easy to achieve professional results at home. The store carries popular brands like Clairol, L’Oréal, Wella, and Chi. A standout feature is the free Licensed Colorist OnDemand service, which provides personalized advice and guidance from expert colorists, ensuring customers feel confident in their choices. All products are backed by a Love It or Return It Guarantee, adding to customer satisfaction. Many reviewers praise the helpful and friendly staff, highlighting their knowledge and willingness to assist. One customer shared a heartfelt story of how a staff member’s patience and care helped her during a difficult time in the hospital, leaving her feeling supported and appreciated. Others appreciate the staff’s honesty about store policies and their efforts to provide efficient service. Several customers mention specific employees who provided excellent advice, especially regarding hair coloring and hair care. Overall, the store’s helpful staff, wide product selection, and commitment to customer satisfaction make Sally Beauty a trusted destination for beauty needs in the community.
They gave me a bag with a giant hole in it, so I dropped my hair dye and didn’t notice until I got home. Workers always hounding you in the store also
August 2026
Had a great experience with a young lady. I can’t remember her name but she had short blonde hair and was wearing a bandanna. She was an absolute help and taught me so much. If y’all have not given her a raise you should! As someone who works in consumer service she was a breath of fresh air.
June 2026
Found the item I was looking for. Pleasant customer service.
