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December 2023 by Elizabeth Martinez
This branch is horribly slow.
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October 2023 by Wes C
Horrible service no one answers the phone. You are working to run our accounts and funds yet no one can answer the phone. You call the 800 # and get different answers from each agent
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August 2023 by dhgina dean
Zero stars and closing account after decades of poor business. This branch is horribly slow with unintelligent staff. They don't answer the phone. Been calling for days and they refuse to answer. No way to talk to a live person over the phone is unacceptable. WF has the means and the resources to ensure someone is answering the phone at the branch. Chase, Sunburst, even the incompetent 5th 3rd answers the phone at the branch. I'll be happy to take my money to the credit union. ***UPDATES - RESPONSE TO WELLS FARGO: STOP WITH THE LAME, SCRIPTED AUTO-RESPONSES ASKING CUSTOMERS TO EXPEND MORE OF THEIR TIME REACHING OUT. THE REVIEW IS ENOUGH INFO FOR WELLS FARGO TO FIX THE ISSUE. HIRE PEOPLE TO ANSWER THE PHONES AT THE BRANCHES! P E R I O D! YOU MADE RECORD PROFITS DURING THE SCAMDEMIC SO GET SOME QUALITY PEOPLE ON STAFF AND PAY THEM WELL!
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May 2023 by Bruce Hilicus
Been banking there for years and they've help me through the good and bad.
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April 2023 by Mudassar Khan
Ms. Novelette was such a great manager to deal with. I m so glad I came here as she gave me her time and understood my issue and handled it in the best professional and ethical way. Don’t have words for such an amazing manager with a great customer service. And this is my go to location now. I will strongly recommend this location for a pleasant and great representatives to deal with.
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December 2022 by alain laveau
In the bank taking care of my account trying to buy a house and I was here for an hour and one of the rude tellers told me I couldn't use the rest room trying to buy a house gathering thousands and I couldn't use the restroom thats crazy
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October 2022 by MylifeasMlk
I’ve been there twice and both times had a horrible experience. I will drive an extra 10 minutes just to go to another branch.
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June 2022 by tina rull
Worst Wells Fargo branch on the planet! Terrible employees and zero concern for their customers. Don't waste your time going to this bank location.
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February 2022 by Jackie T
Always a bad experience. You can no longer do banking on your lunch hour. Not when they consistently only have one teller. Walk in and see 3 people in line.. you're there at least 20 min. I have stood in line for 40 minutes. It's ridiculous.
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February 2022 by Ricardo Williams
Service from Ms.Henry and branch manager Ms.Maziel was horrible. Completely disappointed in Wells Fargo after my encounter at this branch.
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February 2022 by CurlyKC
My card got stuck in the ATM and Mazil and Henry refused to return the card. Now I'm without any way to purchase groceries
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January 2022 by Toy Felton
I came to Wells Fargo to open a new account for my daughter. They're were no bankers and only 1 teller. However, Makiyah or should I say Super Makiyah? She greeted everyone that walked through the door, she answered everyone's questions with great knowledge and clarity; as well as assisted my daughter with opening an account online. The 5 stars is for Makiyah and the Teller.
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December 2021 by Kristy Wilson
This has got to be the worst Wells Fargo I’ve ever been to. They should not allow transactions through the drive through that are going to take a long time. I am a local business manager and when I have to make bank runs I have to schedule to be gone a long time due to the drive through taking so long.
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December 2021 by Toy A'Vi
I came to Wells Fargo to open a new account for my daughter. They're were no bankers and only 1 teller. However, Makiyah or should I say Super Makiyah? She greeted everyone that walked through the door, she answered everyone's questions with great knowledge and clarity; as well as assisted my daughter with opening an account online. The 5 stars is for Makiyah and the Teller.
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October 2021 by Jeremy S
So incredibly slow!!!!!
