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April 2024 by Teresa Ward
It takes 10 days to get a new debit card. That is not convenient at all. I have had fraud activity more than twice and had to wait for another. .
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March 2024 by Alice
I have been using United Bank for about sixteen years now but I'm thinking about changing banks. Everyone has always been very nice and helpful until the last. two times I went to make a deposit the girl in the drive through has the worst attitude and the way she looks at you it's just awful.
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February 2024 by Angie Pollard
Best Bank to work with! Great customer service and very friendly atmosphere.
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January 2024 by South 20, LLC
All of the lady’s at the front desk are Amazing and great to work with!! Very efficient and always provide great customer service.
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January 2024 by elaine smith
Everyone is so friendly and nice most of the teller know .you by name love a bank that treats you lime you are family
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November 2023 by cheyenne wickman
I have been working at United Bank for a little over a year now and it is by far the best job i have ever had. When i first started working here everyone was so welcoming and loving and they still are. If there’s one thing i can say about united bank in jackson is they’re more of a second family rather than coworkers!
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November 2023 by Sharon So
I've been banking with United Bank at the Jackson branch for over 10 years. They always have the friendliest and most helpful staff, from the loan department, checking and savings, to even the president of the bank. My go to associate has always been Wendy Hunley, who has always been able to resolve any problems and answer any questions I've ever had. Thank you for being our family's favorite hometown bank and for your continued amazing service.
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November 2023 by JennyAndShawn
I love this bank. It has such a small town feel. All of the employees are so nice and helpful. Cheyenne always has a smile on her face. I would highly recommend doing all your banking needs here.
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November 2023 by Kimberly Ann Smith
Wendy H represents quality customer service. Whether a day of personal dialogue, her personality brings me back to United Bank. When I have a concern or a banking discussion, she is focused on resolving concerns on meeting customer needs. She is a trusted professional!
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November 2023 by Abby Sinyard
Our family loves United Bank. The service and amenities they provide is top notch. The tellers are friendly, we love getting in Crystal’s line. She’s always friendly, professional, and courteous.
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November 2023 by Danielle Cooper
I’ve worked for United Bank for many years and it by far has been the best job I ever had. I love my bank family! ? And I love serving my customers on a daily basis.
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November 2023 by Kelly Davenport
We are in town from Virginia and needed. A notary and United bank was very friendly. Very helpful courteous and the bank was clean and smelled very nice.
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November 2023 by Kaye Powell
Melanie Butler provides great customer service. She has helped us understand each step of a construction loan . She handles every detail and makes it less stressful .
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November 2023 by Franklin Beverly
Great Crew always. A one service!!!!
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November 2023 by Aaron Wake
Great bank, very friendly people. The lady, Taylor was super nice and very helpful