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February 2024 by Del Banks
This has got to be one of the worst CVS stores around.They suck at customer service, leave you sitting at the drive up window without acknowledging you. I'm sitting here now, it's been ten minutes. I'm moving my prescription needs elsewhere.
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November 2023 by Richard Sullivan
One star is way to high of a rating for this place. Waited on hold for 45 minutes to speak to a pharmacist , but was then told that he couldn’t speak to me because he was busy. Omg, CVS needs to do better. Moving all of our scripts to a different pharmacy. Goodbye CVS.
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April 2023 by Tom Macdonald
A horrible pharmacist who gets to speak for the entire nationwide chain. Her powers are univesal, apparently. It is definately worth your time to go elsewhere.
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December 2022 by Eric Simmons
It took me 5 mins in line at the pharmacy which is great. But there is literally no one in the store front counter...EVER. I even went behind the counter and called the manager from the manager voice call button. It just rang.
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August 2022 by jennifer noble
Despite being extremely busy, the staff in the pharmacy went above and beyond to help us with our prescription refills. They have been so helpful every time we come in here. Thank you so much!!
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August 2022 by Miesha E.
Schedule for my covid booster twice and both appointments were cancelled without any explanation. Automated system says they have appointments available and the vaccine dose needed. Waited for a representative and no response. Not sure what's happening but based on previous reviews, sounds best to not waste your time here, more headache than helpful.
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May 2022 by Sharon J.
Horrible customer service. Never answer the phone. One person in the pharmacy hung up on me in the middle of the conversation as I was trying to locate my prescription that they lost.
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April 2022 by Chris Bartholomew
Look at all the bad reviews, you must not care and its a disgrace to the community you are supposed to serve. To make people wait while yourattle through your other orders where those people ARE NOT THERE is horrible and disreseptful. Shame on you in the pharmacy and shame on the store 'manager', who obviously does not care.
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March 2022 by Shea
This CVS pharmacy is terrible. I called to special order a medication from a certain manufacturer of said medicine because other manufacturers of the medicine don't work well for me. I called well before my pick-up date and spoke to a lady there. She ordered the certain brand for me and confirmed I would get them on pick-up date. She even had me call the day after I spoke to her, to confirm (once again) that they were ordered. Well, I go and pick up my medication and it is not what I ordered. They couldn't answer why I didnt recieve the said medicine I ordered or why I was promised by the lady to recieve the medication I ordered. I hardly ever leave reviews, but I highly do not reccomend using this CVS. I see why their reviews rating is so low now.
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March 2022 by Judy Moore
Zero stars, I purchased a bottle of vit d3 gummies when on bogo sale, 3 months ago. Took a rain check for free one dou to only having one on the shelf. Today, I visit to retrieve my free bottle on my rain check. Again not available. Asked Manager if they could substitute any brand as long as I did not go over original purchas price. He stated ok, but when it took 2 bottles to achieve same quantity he refused my raincheck. Every time I visit this pharmacy it akways ends up in unfair customer service. I will not shop here again and will share my experience with everyone.
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February 2022 by X C
One star is too high for this pharmacy . The employees are nice but they are so understaffed that they can’t do their jobs . Cvs headquarters should be ashamed of their store . Good employees can’t work the job of 100 people . I have tried 3 times to pick up my prescription , waited at the window twice for over 20 minutes with no one helping because they are going Covid test . You can’t pick up a prescription at the window . I finally get someone on the third try and they can’t find my prescription . I have been on hold for 46 minutes this time just trying to speak to the pharmacy to see if they found it . Sure the employees are nice but the service is horrible because of bad management .
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February 2022 by Kris Jennings
If only there was an option for ZERO stars. The automated system has contacted me three times now to tell me my meds are ready for pickup, but when I arrive the pharmacy staff tell me there is nothing there for me. Beyond that, their explanation is ‘Oh, that’s the automated system…’. This is the CVS AUTOMATED SYSTEM. They just don’t care.
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January 2022 by Timothy White
ONE STAR? How about NO STAR!A month ago I hung up after waiting for pharmacist for 20 minutes. Ridiculous! Got covid booster there and they failed to enter it into state registry. This place needs to just close. Nobody working the front area. Checkout is at Pharmacy. That area is crowded with sick people and way, I mean way overworked staff. Self-serve photo enlargements gives a printed receipt, no instructions on pay then or they'll call when ready. If I were CVS home office, this location would be shut down immediately!Never, ever will I even step foot in that cesspool again.
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January 2022 by Miesha Edelen
Schedule for my covid booster twice and both appointments were cancelled without any explanation. Automated system says they have appointments available and the vaccine dose needed. Waited for a representative and no response. Not sure what's happening but based on previous reviews, sounds best to not waste your time here, more headache than helpful.
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October 2021 by Julia Powers
Customer service is lacking. It's taken 3 days to fill a prescription. Called for the second time today, (getting someone to answer the phone is a big deal) the first time they said it would be a few hours....5 hours later and it's going to be another 40 minutes! Definitely switching pharmacies.
