Pickens Medical Supply is a highly praised medical supply company known for its exceptional customer service and responsiveness. Customers have consistently commended the business for its willingness to go the extra mile, such as staying late to ensure a customer with a prescription for a walker could get the necessary equipment, and accommodating special delivery requests for a Hoyer lift. The staff, particularly Kimberly, have been praised for their kindness and helpfulness, even loaning a replacement CPAP machine when a customer's machine failed. Pickens Medical Supply has also been recognized for its ability to resolve issues, such as contacting a hospital to obtain a missing order on a holiday when the office was closed. Overall, customers have expressed great satisfaction with the friendly, efficient, and reliable service provided by Pickens Medical Supply.
I was bringing my husband home from the ER with a prescription for a walker. I stopped in 15 minutes before closing time and they stayed late to make sure I got it. Very much appreciated!
June 2025
My CPAP machine died and Kimberly loaned me a replacement to use until the new one arrives. This is a big deal because my sleep patterns were totally destroyed without the machine. Thank you KIMBERLY !!!
August 2023
Wish I could give more than 5 stars these amazing people rock!
