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November 2023 by Sarah McGee
Worst experience with a “professional” company that I have ever had. First of all, the guys never kept their appt times and made up bogus excuses as to why they couldn’t get there. When they finally installed the glass, they had full on hand prints all over the inside and outside of the glass and never cleaned it And we can’t even get to it to wash it ourselves, because it is so high up that you need scaffolding. They tried to make trim pieces where they demolished the other ones around the window and it looked like a preschooler did the job. I had to go buy materials and redo the entire project myself. They ruined our new paint job in our house being careless and made holes in the walls and refused to fix any of it!!! Poor customer service and poor job all around. They charged an outraged amount for a job that looked like a two year old completed it. I am so disappointed and will always warn others of their lack of integrity and work ethic.
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September 2023 by Dale Trowell
They are awesome to deal with, very professional and knowledgeable about the subject of glass.
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April 2023 by jeff kennedy
Needed a glass shelf for a china cabinet. They had to order it but it was an easy process. Came in the wrong size the first time but immediately ordered the right size and had it in quickly.good customer service.
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March 2023 by Dianne Cotney
Great customer service. Had to wait a little longer for my glass. A bit pricey.
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March 2021 by David Robinson
Glass was fast and had a reasonable price. I recommend them for any glass work.
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March 2021 by Craig Paton
Glass Shack of Jasper assisted with installing a mirror in my guest bathroom where I’d built a wood frame. The technicians were professional and on time. They did a great job considering my wood framing was not completely square. I would definitely recommend them!
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March 2021 by Elizabeth Fletcher
Horrible company and would never work with them again. Unfortunately they were the only glass company near Jasper but if I had to use a glass company again I would bring one from Atlanta but never The Glass Shack. The Office Building where they repaired the glass was vacant and vandalized. Randy the owner did a horrible job and totally tried to charge us for two visit or service calls as he called them. Our Realtors were so upset with the quality of the work that they called and alerted me to the poor job!!! Run from this overpriced and under delivered company.
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March 2020 by Terry Mayo
Go some where else , over priced , no communication , workman ship is not up to master carpenter standers
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March 2019 by Roy Edwards
Professional and quality work . They cut our walls for a very large window. Had total confidence in them.
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March 2019 by Patrick FitzSimmons
I needed 3 glass shelves and mounts for a bar. They explained the differences in type, thickness, finish, and color and gave me estimates for the variations I was interested in. Once I made my selections they had the glass cut and finished and the mounts ready on schedule and UNDER the price estimate. They were friendly and patient and put a lot of time into making sure I got exactly what I needed. Couldn't be happier.
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March 2019 by Kevin Jones
Fast service at a great price. They have our future business!
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March 2018 by Gary W. Ledford
Randy Hood and his staff at Glass Shack replaced a single-pained large window in our home with a double-insulated, low E replacement window and it looks fabulous. They were courteous, clean and a delight to do business with. My only regret is not calling them years ago.
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April 2017 by Joy Swancy
They are wonderful to work with. :-) I will be back for all my glass needs!!!
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February 2016 by Travis Lawrence
Glass Shack put the exclamation point in my bathroom project!!
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March 2015 by Heather Cullen
Awesome family owned company....they were coourteous and professional...not to mention an amazing price for the level of quality work they perform....I wish I needed more gass in my home :)
