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August 2024 by Marie-Luise Smith
The post office in Bent Tree, which is directly tied to the Jasper Post office as a mailroom delivers abysmal service. Ever since Kelly left or whenever he wasn’t there nothing ever worked. This is at least the 8th time I’ve got to locate my mail. This time the people at the mailroom scanned my parcel as delivered on a Saturday. Come to our box at the mailroom the same day, the package is not there and no note left. My husband talked to the supervisor who was there on Sunday. She said she doesn’t have the package after she checked. Tells my husband to call the post office on Monday to locate it. I call on Monday. They say they’ll call the person at the mailroom once he’s there and will call me back. No one called back. At 8pm at night, there’s nothing in our mailbox. I call again on Tuesday. Now the story the man at mailroom is telling is that I picked up the package yesterday. I did not. He either gave it to the wrong person without checking whether he gave the package to the correct person, he’s misremembering or lying. Either way, I don’t have my textbook that I needed for urgent research with a timeline. The answer from the Jasper Post Office: Since it’s a textbook, she’s sure someone will return it. This is simply unacceptable. You cannot lose mail and give it out to a random person supposedly claiming they were me. You don’t check ID? I waited 2 years with a review. I thought maybe, something will change. Nothing did. So here we are.
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July 2024 by Ray Smith
The people in the post office are genuine friendly and good at their service. Carpet screwed up the mail by changing the routing
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June 2024 by Samantha Rudd
Tiffany gave me the best customer service I’ve ever received from a USPS location.
I had a package to ship to Canada (which came with some extra rules) and she was kind and funny when explaining them to me and walking me through all the steps.
Thank you for making my experience today such a refreshing one!
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May 2024 by Tammy Brayton
In and out quick
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April 2024 by Peggy Louise
For security reasons, I had my mail held. I went to pick it up today, and they said it was not being held, and the card was not even there. I go home to check my box, thinking it has been sitting there all week. No mail, and I get a paper, so I should have had at least that. Where, oh where is my mail?
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March 2024 by Markus Bartell
Thank you Michael for your prompt response to an inquiry I submitted about a possible lost package
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February 2024 by DG
These carriers can't be bothered to close my mailbox door. When it rains, my mail is soaked and can't be opened/accessed. They put a package in and leave the door open. My mailbox is right on the road. It happens 3 or 4 times a week. I called the office and asked that they please close the door and now it is left open 6 days a week. Unprofessional behavior. I have always supported the USPS until dealing with this post office. I wonder if they have any management or just don't care. Unfortunately, many retailers ship through the USPS so we don't have a choice.
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February 2024 by Steve Smith
Corporate changed the routing of the mail causing a 2 week delay on delivery ? We had to issue stop payment on multiple checks at $37 each, there reply was that mail is not insured ?
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December 2023 by Betty Suddoth
I live in Colorado and I always sending things to my sister. 75% of time it goes to wrong address the rest of the time it doesn't get there. So I have to send her stuff to a sibling in Canton and she has to drive there to get it. .
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October 2023 by Jennifer Rowland
Wouldn’t deliver my mom’s tag registration so now she has to go in person to the county tax commissioner and pay a fee. I worked for this office so they know of my mom’s health conditions and how much pain this is going to put her in. Anyone that knows my mom knows that she is barely breathing and barely walking as it is. This office does A LOT of shady things but this is the lowest of the low.
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September 2023 by Chris Childers
Left a WWII poster on the front steps in the terrible weather. Even though there was a professionally made sign that stated “All deliveries to the back door”!!Worthless
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September 2023 by Douglas Spence
Excellent staff.
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September 2023 by W.J. “Joe” Gary Sr.
Nicest postal workers anywhere
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September 2023 by mike jolly
Very busy. Only 2 desk attendees. 20 min wait.
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September 2023 by Olivia Lane
Ladies at the counter were very kind and helpful!
