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September 2022 by Daniel W.
We have been clients for more than 30 years,service has been ok nothing special. Last two or three times called for appointment was told several days away, called today for new puppy health checkup, 4days for appointment,I have 72 hrs to get health checkup certified by vet.very dissapointed
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November 2021 by Carlie Delph
I meant to leave a review earlier today, but I just got home. They saw my dog Lexi on super short notice after a series of episodes over the weekend. I have had her for seven years and I was honestly in major confusion about what to do. We monitored her over a weeks time, got a solid log book of what happened and how often seizures where, and I was able to catch a video to send in. We aren’t sure 100% if it’s epilepsy of vestibule disease. However, the entire vets office has been amazing. She is now on medication and since starting, we have had ZERO episodes. Their staff is incredibly sweet. I could hear people while in the waiting room praising my dog and telling her how good she was being and she got plenty of pets and “good girls”. The girl with the different colored eyes at the reception desk was amazing when explaining how to give and when to give medication. If you are having concerns with your baby, bring them here. I am beyond grateful for this vets office. We had such a scary experience out of the blue and they all showed nothing but compassion when I was completely falling apart. I won’t be bringing my animals anywhere else in the fire. Thank you guys so much for being so kind with me. Thank you. Thank you. Thank you.
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November 2021 by Kathy P.
Been using them as my vet for four years. Very happy with the staff!
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October 2021 by Courtney Lynn Boyack
Kelly at Jefferson Animal Hospital was awesome today. Cody, my dog, has dew claws that grow so fast and he hates trims. She was so friendly and I loved her attitude. Workers like her will keep people coming back.
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June 2020 by Sandra J.
I have used Jefferson Animal Clinic practically since they opened up and I had a dog rescue. I have lived up and down the East Coast, and never have I had more of a feeling of actual caring for the animals and knowing that they weren't just running up my tab than here. They've shown so much caring and they know I don't have much money, so they don't make me feel bad when I opt out of something. This hospital is run like it is supposed to be, to take care of the animals as best as they can and sometimes their humans! I'm moving to Tennessee soon, I will no doubt make the drive here for my animals to Jefferson, because I only trust them. And that's something one can't get much anymore! Thank you all at Jefferson Animal Hospital!
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April 2020 by Issa L.
If I could give this place no stars I would! My dog was so sick and the doctor wouldn't do anything because my dog wouldn't let him touch his ear to take a look. So he told me to give my dog away and not deal with the problem! What kind of Vet is this?! Do NOT TAKE YOUR PET HERE! Because he told me I still had to pay for telling me this
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February 2020 by Mary Lawson
Love this place!! Dr. Steve is the bomb, my cats love going. the staff always so kind, courteous and very accommodating.
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January 2020 by Jamie Allbritten Harrison
Would definitely recommend!
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October 2019 by Marki Lynn Hartlage
They are GREAT with my Shepherd. He's pretty easy going, but he gets plenty of treats and love while he's in for an appointment anyway. Staff is knowledgeable and very helpful!
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October 2019 by Rosie Land
I came in late night with my very sick puppy, they took him straight back to the room, started trying to tend to him, but it was too late. They made sure he wasnt in pain and made him comfortable. They all were so VERY kind, understanding and great with me, my daughter and my beautiful puppy Teddy. I asked for a clip of his hair and they cut and put in a nice lil keepsake for me. I love this place and ALL the ppl that work there!!! THANK YOU ALL VERY MUCH!!!
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October 2019 by Katrina Robinson
Had to take my baby here for an emergency visit for an eye injury. Great staff, great visit, everything was very fast and I could tell animals were important, very comforting!!!
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September 2019 by Lisa Smith Wray
I lost a cat because of the care from the vet at this hospital. One of the women actually followed me out the door and pushed me. I should’ve press charges, but I just let it go and chose not to go back. They do not care about your animals, only money. And the front desk girl that has been there forever is a horrible person!
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April 2019 by Angela T.
This is by far the best vet I have ever been to. The staff is amazing and they are always gentle and kind with my pups. There is never a wait for appointments. The drs always spend time really listening and giving proper advice. Today I had my baby Tony there and he can be very difficult due to his anxiety. They were able to fix the issues we were having along with sitting down and offering multiple different suggestions for managing some of his behavior troubles. They made sure we were both comfortable and didn't make us feel like an inconvenience like some vets have in the past. Even if I relocate in the future I intend to keep brining my pets to this office. They've earned my business for life.
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September 2018 by Kevin D Luther
We had to take our beloved 14-15 year old lab, Jon Paul, in on Friday night due to a sudden illness. While we've been to JAH before, this would end up being the first time we would say goodbye to a loved one there in their care. The staff is always top notch but on this visit, there was constant attention, I can't remember a time so sad when I felt so supported. Dr. Critchlow worked together with us patiently and compassionately through each test/result as we made our way d
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September 2018 by Chelsea Nicole
We had to take our 13 year old dachshund here last night. She was very sick but I expected/hoped that she would only need antibiotic and fluids. Her blood work came back and she was very sick. They were going to keep her and try to help her but she was just too sick. They were able to get us before we left and took us back and gave us a private room to hold our baby while she took her last breath. They gave us all the time we needed. They were very kind and the vet reassured me that there was nothing we could have done. They helped us understand our cremation options. The biggest thing was that they gave us all the time and space we needed. It was such a shock as everything happened so suddenly. It was nice (as nice as the situation could be) to have time to hold her and love her one last time.
