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“I've never met a more friendly staff and pharmacists who are always helpful with any questions, great or small, with genuine care and never lacking in professionalism and courtesy as I have here. Never have I had a rude experience and they've even sent me and my family a condolences card for a family member who passed at the end of last year.”
“EDIT: I am a firm believer in having an open perspective and giving second chances. So I am editing this review after a recent interaction with Rebekah. She was super helpful and incredibly friendly.
I usually have a great interaction with the pharmacy employees. Maybe I came too close to their lunchtime but today they were less than friendly. When being checked out, the staff member must have made a mistake when filling the prescription and was trying to charge me $158 for my $20 prescription. Her solution was to “throw a discount card on it.” When I asked for clarification, she said the insurance didn’t cover it but that she could see that they’ve covered it every other time. When I tried to get clarification, she was rude and wouldn’t elaborate on why all of a sudden it wasn’t covered. Eventually, the pharmacist fixed their mistake but when I thanked him, he ignored me and walked away to let someone else ring me out. Next time, I’ll come after lunch. ??♂️”
“The people who work at this pharmacy have always been helpful, courteous, and professional when we go there! You have a difficult job and my husband and I appreciate you.”
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“Crawford W. Long Pharmacy is everything you would hope a hometown pharmacy would be. Fred and his team truly care about their customers and treat you like family. Fred always takes the time to answer questions and makes sure you feel comfortable and cared for. I highly recommend Crawford W. Long Pharmacy if you want exceptional service and people who genuinely care about your health and well-being!”