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“Amazing place… this was my first time here and I just got emissions on 2 cars. The customer service was excellent. And the other employees coming in were friendly and polite. If I ever need some car repairs I found my place. The Lady that checked me in was amazing, she even took the time to listen to me when I told my Daughters car was having some starter problems, that when you turn the car off that it might not crank right back up, I told her it would take a few seconds. And the wait time was not long at all, was in and out”
“Service is always exceptional. The guys are kind, professional and always display a willingness to help. Just an overall pleasant experience. Keep up the great work in the community.”
“Had major repairs on daughter's vehicle. It was a tricky & complicated case, for an older vehicle for which a lot of parts are no longer available. They took the time needed to do it right & made sure all was well before letting us repossess. All at very resonable expense. They've gained a customer for life.”
“The mechanical shop is excellent. Jimmy, the lead mechanic is extremely knowledgeable.
However is note worthy to say that the oil change service is extremely professional. Last time I had Joah helping me and I simply had to write this review. Is so refreshing to be tended to by courteous and dedicate individual.
Thank you Jimmy, thank you Joah and thank you everyone at 81 East.
Marco”
“Amazing I had a wonderful experience. I came in for an oil change and they gave me a complementary thorough point inspection with some minor repairs recommendations that I will be bringing my truck back for great service. Thank you.”
“I went today for an oil change and everyone was very nice. The lady there working, noticed some front end damage on my vehicle and had the guys zip tie it up for me so it wasn’t dragging close to the ground. That was so nice of them to do that for me. I will definitely be back!”
“I just wanted to say thank you so much for your help and dedication working on my truck I heard about this shop online so I set up a time and bobtailed 460 miles one way to try them out. Drove from Raleigh nc to the shop . I had the pleasure to meet the owner and all the staff at the shop will was great help and the owner Randi was awesome. My transmisión had to be replace and , clutch, and rear main seal, I will recommend to anyone who needs the transmission to be replaceTo come here
the prices are fair and they can get you out the same day . I dad to comeback to the shop because o thought the transmission was leaking after they put a new one . I found out that was something else . Randi the owner worked on my truck and also paid for my hotel …. Again this time was a different issue and they fix it and took care off it ….Randy the owner told me I do appreciate your business and I want you to do well . Don’t worry about it this time it’s on me . Well that was my Christmas present to me ….honestly they do care a bout your Truc and I felt thankful after all the worked the did on my truck …
Keep the good work and thank you for working on my transmission
If I could give you a 10 star I will you guys deserve it and your Coustomer service is awesome
Thank you again .
Will comeback to you guys anytime to get my truck repair .
Richard Tamayo”
“I have been going here for years to get oil changes on My wife an Myself's vehicle. Mainly because they are what they claim to be 'Pretty Dang Quick'. I've been on multiple occasions where there was 5+ cars in front of me an have never waited over an hour. If there's 3 cars or less you're almost guaranteed to be out of there in under 25 minutes. On average I spend about 15-20 minutes each pass. Service is friendly and informative every time. I don't ever feel they're trying to upscale me on something I don't need. I've also had a tire changed here once at a decent price and in under 1 -1/2 hours. Prices are pretty average around 40$ for a regular oil change. An Wednesday is woman's day 1/2 price oil changes. Would refer to anyone.”
“Floyd did an awesome job on my transmission. What I'm more impressed with is his honesty. He could have easily said I need a new transmission but instead he was honest and fixed a conductor plate and solenoid on the transmission of my 2006 dodge charger rt which saved me thousands of dollars. Car drove good for months before having problems but he gave me a warranty and fixed it for free. He could have easily lied an said it was another component but he was honest. Thanks and I would definitely recommend this company.”
“This place is a very convenient great customer service great professionalism how to fix cars how to treat customers. thank you, Brian for your wonderful service.We Would love to come back again and again. Thank you, BN for your wonderful Service.”
“Corey is awesome very informative,honest and helpful! You don’t find that alot as a woman who doesn’t know much bout cars . Definitely recommend this place !”
“Floyd and his team are great. He repaired what was needed on my car for the price he quoted and in a very timely manner. Definitely recommend. I’ll be returning for any future issues with my car.”
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“Very good experience. They listened to my concerns and corrected my auto problems at a reasonable price. I will go back to them in the future if I need auto repairs.”