Goodwill offers a mix of experiences for shoppers looking for unique finds. Many reviews highlight the courteous and kind staff, who make visits enjoyable by engaging in conversation and helping customers locate specific items. The store is noted for its cleanliness and a wide variety of products, including unworn shoes and new items with tags. However, some customers express concerns about rising prices, which seem inconsistent depending on who tags the items. There are also comments about the store's practices regarding unsold items, indicating that some valuable donations are discarded rather than being offered at reduced prices. Despite these drawbacks, many shoppers appreciate the new arrangement of displays, making it easier to search for good finds. Overall, Goodwill is seen as a place worth visiting, especially for those interested in hobby projects or looking for quality items at a bargain, though shoppers should be prepared for varying pricing and practices.