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March 2024 by maria carolina cardona
Excellent food and wonderful
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February 2024 by Caroline Davis
Victor is amazing!!! There was a gentlemen that ordered so much food , requested to have all side items put in containers , plus he had a couple more additional requests. Victor politely accommodated him by this time I had been waiting 15 minutes . At the very end the gentleman requested cheese , very politely victor explained to the gentleman that the cheese wasn’t at proper temperature just yet and he couldn’t sell it just yet . The gentleman then requested a few other things then asked about the cheese yet and . Victor told him again that he couldn’t sell the cheese just yet . The man so rudely walked away and left Al the food that was just made for him , then walked back inside asking for names like someone had done him wrong. I truly admire Victor because he was so patient and polite the entire time , never got upset he just humbly moved on to take my order . That’s what you call AMAZING customer service!!!!
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February 2024 by B7ue
Great
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February 2024 by Shakeitha Durham
Individual making my bowl was so timid! I hate having to ask for more because you guys train your workers so poorly. She was afraid to give any food smh. Workers seem afraid and nervous. Do better.
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February 2024 by Mary Kate F
I only stopped through on my way to Athens but had a great experience! I’ve been consistently disappointed by Chipotle, but this location held redemption! I was greeted by multiple employees, food was fresh and well stocked. All around very pleased!
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January 2024 by Daniel Gascon
The best!
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December 2023 by Jdelac82
The restaurant is very clean, the restrooms are also very clean. The staff is always very friendly, attentive, and they all had a smile on their face. The food all looked fresh and they aren’t skimpy with the amount of food they give you. They give you a good portion. I’ve never been disappointed at this particular location. Thanks.Dietary restrictions: They have an option for all types of diets.Parking: There isn’t much space to park in front of the establishment.
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December 2023 by Katherine B.
Worst Chipotle ever. Tacos were already cold when I picked them up, and they left the chips off my $8 large guac and chips order. No way to call or contact this store - the contact number takes you into an endless loop of demanding an order. No live human will answer the phone. There are plenty of local Mexican restaurants around that provide decent food and service. I don't know why I bothered with chipotle.
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December 2023 by Michael Bullard
I have to say I love coming to this chipotle, the store manager Giovanna is the most caring and sweet managers I have ever met, anytime I have ever had a problem and there has not been many of them, she has always made it right and then some, I will be the first to say that Chipotle is so very lucky to have her and everytime I come in there, she is always so happy and makes me feel awesome, I think the owners should give her a raise and a bonus, you have no idea how lucky you are to have her
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December 2023 by Chris Tham
This locations food is terrible. Meat is super dry like it was over cooked or handing out yesterdays food. Been there twice and both times the same terrible experience. Never stepping in this location
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December 2023 by K B
This is so disappointing. I was so happy to see this near my house. I went in and the employees had their friends hanging out in there. The place was so filthy and all the food looked old. The girl ringing me up stopped in the middle of it to talk to her friends. The soda station was even dirty. The food was awful.
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November 2023 by Elliott B.
The thing about Chipotle is that I absolutely love the food BUT cannot stand the service. Sometimes the "juice is not worth the squeeze," as the saying goes. I had a taste for a steak bowl today and though I was not in a mood to deal with Chipotle Karens, I went anyway, forging ahead...LOL However, I decided to not visit the one closest to me, I went a little further away. This location is new, at least to me and WOW, what a difference!! 1) Clean 2) Expedient but not rushed 3) Friendly and Motivated Crew 4) Everything was prepared perfectly not sloppily Now, if you eat at Chipotle enough, you know what I am talking about and they are hard to get. This location did EVERYTHING right. "Lorena," I think that is her name, was what I call "game-tight." She prepared my bowls perfectly, with a smile and got me out of there quickly. You gotta live that! This just might be my new Chipotle location moving forward.
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November 2023 by juj u.
Worker named Alan the Goat gave me a warm welcome and a very nice tone of voice it was amazing seeing such a dedicated employe
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September 2023 by Van P.
I just picked up an order of carne asada, billed as the latest and greatest. It was as tough as shoe leather. I didn't know it was possible to cook meat that long!
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September 2023 by A Bynum
I ordered online and then went to pick up about 15 minutes after the expected 'ready' time. I sat in the drive through, sandwiched between 2 cars, 20 minutes before they directed the car in front of me to pull over to the side to wait. At the window, they told me to pull over, too, and they'd bring it out to me. I asked the estimated time, the employee said an hour. I asked to cancel my order. The employee told me my order was canceled. I asked for a confirmation receipt, and she told me I could see the cancelation in the app. However, I ordered online, not the app. Then she said my food was almost ready and if I could wait 5 minutes they'd bring it out, which they did. When we got home, both bowls were missing meat, as in, any meat.I feel bad for the employees, they were clearly understaffed and needed leadership that wasn't there.
