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March 2024 by Jeff Cox
Worker with John to secure my unit. Great guy and great personality. Really enjoyed meeting him as he went above and beyond to help me secure my unit.
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February 2024 by Lamont Houie
Needless to say this is by far the cleanest most professional storage facility I’ve ever seen. John the manager took care of me and even helped me judge the size of my unit for the best price. John has gone above and beyond for me and my family and we are forever grateful. 5 stars
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February 2024 by Michael Zhao
Trying to change to a larger storage unit, I could not find a seamless solution online. Luckily, I met John at this site. John helped me through the process and paperwork smoothly. He also told me many tips of using the storage facility. He had been with the company for many years and worked on quite a few sites around. No doubt this is my go-to-guy for my public storage. Thanks, John!
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February 2024 by theHEALER
I never imagined leaving a storage review, but here it is. I’ve been a customer here for over a year, and I always work with John. In fact, if I don’t see his car there, I’ll wait til he’s there to stop in. John has always been super helpful, he’s kind, and he’s quite entertaining. The owners of this place should be happy to have an employee that consistently delivers a high level of service and super easy to work with. Thank you John for being a great example of what customer service is.Oh these units are well kept and super clean which is also what I love.Tamara
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February 2024 by RONNIE GOSSETT
Great Service and Clean Property! John is very helpful and always gives me fantastic service.I recommend going to him if you need storage space!
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January 2024 by Memories Event Space
The manager John from this location was super helpful and was very knowledgably. He made our experience very pleasurable. I would recommend this location and any other locations that he manages to anyone. Thank you John!
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January 2024 by brian kessler
John is a legend and provides excellent customer service. Makes the whole experience very human.
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November 2023 by Le S
Stay Clear Warning!!The manager John on more than one occasion was very rude, condescending, and discriminative towards myself and my family, that even my child mentioned itHe said smart remarks under his breathHe gave off a very threatening looks at my family, he was very unprofessionalI do not feel safe here anymore.The facility is very clean and niceBut with a very dirty attitude from JohnI will be looking to move out of Public Storage Soon.I feel very racially profiled.!!!!!!I even called the district manager andHe basically took up for himHow Would he know his racial viewsSo he did nothing but apologizeAnd give John a talking toWow that helps.... notAnd they Raised my RateSorry Public Storage but you lost a Paying Customer ?
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September 2023 by PeedyQ YTF
The manager John at 11220 Medlock Bridge, Johns Creek, GA, was very professional. He explained the process for me to transfer to a larger unit and showed me the unit my belongings would occupy. The facility is very clean and well maintained. Great customer service. I would definitely recommend this facility to friends and family. Thanks John?
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September 2023 by Vera Kathuri
Tabitha an associate at the storage was more than helpful when I came to help a friend move out of her unit today. She is warm, kind and patient. I'm so grateful for her great customer service.
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September 2023 by Le'ah Nicole
I was so happy to meet Tabitha today at this location. She was extremely helpful to me. I appreciate great customer service. Thank you so much.
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July 2023 by Ashley Holland
This locations manager John was amazing. He was super helpful with my reservation when everyone else was giving me the run around. He kept me laughing when I was already having a hard/long day.
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July 2023 by Kristen
Great Customer Service by John. He explained everything I needed to know. Nice looking and clean facility. I love the covered area for loading and unloading. Great experience so far.
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July 2023 by Rebecca Lee-McFadden
Great experience here. Marge was so helpful, absolutely great customer service! She goes above and beyond to assist everyone here!
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July 2023 by Heidi Torchia
John was wonderful to work with and the reason we went with PS. Marge was also extremely helpful! They make a great team!!
